Sunday 4 March 2018

smu BBR VIth sem Winter 2017 (April/may 2018 exam) assignment


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DRIVE
Winter 2017
PROGRAM
Bachelor of Business Administration- BBA
SEMESTER
Semester 6
SUBJECT CODE & NAME
BBR601 –Modern Retail Management Process and Retail services

1 What are the main factors challenges international retailing? List down the leading international retailers.
Factors challenges international retailing
List the leading international retailers

Answer: Challenges in International Retailing
·         New Environment: A retail organisation needs to understand the culture, values and ethics of a country where it wishes to operate in order to fulfil the requirements of the customers of that country. This requires extensive market research and huge cost, which can be a challenge for

2 Briefly discuss the internal resource & competitive advantages with examples.
Internal resource and competitive advantages

Answer: Internal Resources and Competitive Advantage
Globalisation and easing retail FDI norms are also going to intensify competition in the Indian retail market. To survive in the market and gain an edge over its competitors, a retail organisation needs to manage its


3 Explain in detail Expansion strategy.
Expansion strategy

Answer: Expansion means opening more stores in more geographies. For example, domestic retailers can expand their businesses by entering into global markets. Usually, retailers expand their businesses when they have gained a competitive advantage in domestic markets or they want to utilise their idle resources for expansion purposes. To do so, they have to formulate different expansion strategies. In

4 What are the modes of retail promotion?
Modes of retail promotion

Answer: How do you get acquainted to a new brand every time? Promotion does it for you. Promotion indicates the effort of any organisation to communicate about its offerings to the target consumers. It constitutes an important part in marketing. The main aim of promotion is to create sufficient demand for products, thereby, incre


5 Mention some of the ways by which retailers can build relationship with the customers.
Ways by which retailers can build relationship with the customers

Answer: In today’s competitive business scenario, you have numerous alternatives for a single product. This may encourage you to switch from one brand to another based on factors such as the quality and price. However, in certain cases, you prefer to stick to one particular brand or retailer. Ever thought why does it happen? This is due to the long-term relationship that the organisation has established with you. However, the relationship is not an outcome of a one day effort. This relationship is an

6 Write short notes on:
a) Internet Retailing
b) Corporate Social Responsibility (CSR)

Answer: a) The Internet is a system that inter-connects different computer networks through Internet Protocol Suite or IP to serve billions of users across the world. It allows users to exchange data, ideas, news and opinions with each other from any location in the world. In retail, the Internet has enabled retailers to get in touch with manufacturers, wholesalers and customers from distant locations without spending too much time and effort. These significant changes in retail have led to the evolution of the term ‘Internet retailing.’ In this section, let us study more about the concept

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DRIVE
Winter 2017
PROGRAM
Bachelor of Business Administration- BBA
SEMESTER
Semester 6
SUBJECT CODE & NAME
BBR602 –Retail Project Property Management and Case Studies in Retail

1 Who are the major stakeholders in the property market?
Stakeholders in the property market

Answer: Major Stakeholders in the Property Market
Customers and partners: Customers are the people who get in touch with property dealers or property users to buy a plot or property. The role of property users does not end with just

2 Define a property management plan. What are the steps for formulating it?
Property management plan
Steps for formulating property management plan

Answer: A property management plan is defined as a plan that helps the owners to improve the management of their property. It is also defined as the operational and financial strategy for maintaining


3 Explain the process of buying retail property.
Process of buying retail property

Answer: Process of buying retail property
Checklist analysis: A checklist can be defined as a list of relevant factors, such as cost, accessibility, competition, and demographics, which should be analysed by a retailer while selecting a retail property. Let us


4 Explain the concept of insurance for retail property.
Concept of insurance for retail property

Answer: A retail property owner should take professional help of an insurance broker or executive agents in order to ensure the right insurance coverage. Insurance coverage can be of various types,


5 What is purpose of online promotion of property?
Purpose of online promotion of property

Answer: Online promotion uses the Internet to carry out the marketing activities. The main objectives of online promotion are presenting information, increasing demand, and differentiating a product. The Internet is rapidly becoming the most efficient and effective way to market any form of commercial or retail property. Besides being cost effective, it covers a broad audience, across geographies.
It is for this reason that it is important to identify the target market before starting a marketing campaign. You

6 Write short notes on:
a) Special Economic Zones
b) Future design of retail stores

Answer: a) The Special Economic Zone (SEZ) policy in India first came into inception on April 1, 2000. The prime objective was to enhance foreign investment and provide an internationally competitive and hassle free environment for exports. The idea was to promote exports from the

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DRIVE Winter 2017
PROGRAM Bachelor of Business Administration- BBA
SEMESTER Semester 6
SUBJECT CODE &
NAME
BBR603 –Merchandising &Supply chain Management

1 Discuss the concept of retail supply chain.
Concept of retail supply chain

Answer: Concept of Retail Supply Chain
The success or failure of a retail supply chain depends on stock-outs. Stockouts (lost sales) represent the failure of supply chain. It is a serious situation for a retail organisation as it is difficult to determine the accurate amount of lost sales and goodwill. As a result, stock-outs have become strategically important


2 Elaborate on the management of retail product life cycle.
Management of retail product life cycle

Answer: Management of Retail Product Lifecycle
Retail product design
Product design has become an essential part of retailers’ supply chain processes. For some products, customers’ choices vary to a wide range, and where private labels dominate, the success/failure of the retailers depend on the product design. The examples of such products include apparel, jewellery,

3 What are the factors affecting merchandise buying functions?
Factors affecting merchandise buying functions

Answer: Factors affecting merchandise buying functions
Merchandising is not an isolated function. It is affected by several factors, which are discussed as follows:
Size of a retail organisation: Retailing function varies with size of an organisation. The requirement of an


4 Elaborate the process of merchandise planning.
Process of merchandise planning

Answer: Process of merchandise planning
Merchandise planning is based on merchandise strategy prepared by the organisation. The process of merchandise planning involves two important tasks, which are:
Ø  Determining goals for effective merchandise management
Ø  Preparing plans to meet the merchandise management goals
In many retail organisations, senior management is responsible for providing the direction to establish

5 Discuss some of the standard color schemes adopted in retail stores with example.
Standard color schemes

Answer: Shoppers most often choose what they buy based on color. In fact, it can account for up to 85 percent of the reason


6 Write short notes on:
a) Retail Replenishment
b) Retail ERP

Answer: a) The process of filling up the empty shelves of retail stores with new merchandise is called retail replenishment. However, this definition does not address all the business conditions of retail inventory management. The replenishment of products in a retail store depends on several factors, such as type of merchandise and demand of merchandise. For example, in case of

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