Sunday 13 May 2018

smu mba 4th sem IT assignment spring 2018 (july/aug 2018 exam)


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DRIVE
SPRING 2018
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
ISM 401- ENTERPRISE RESOURCE PLANNING
SET - I
Q.1 what are the reasons for the growth of ERP market? And what are the reasons for the failure of ERP implementation?
      Reasons for the growth of ERP market                       5
      Reasons for the failure of ERP implementation           5
Answer-

Reasons for the Growth of ERP Market
Earlier, the application of ERP was limited to large organisations. However, over a period of time, vendors have developed customised ERP packages for small to medium enterprises (SMEs). By implementing such packages, organisations are able to improve their business performance. This has led to the

Q.2 Explain ERP implementation lifecycle       
       ERP implementation lifecycle                           10
Answer-      
The process of implementing an ERP system in an organisation is called ERP implementation lifecycle or ERP lifecycle, which comprises a number of phases. Figure shows the different phases of ERP

Q.3 Explain briefly about Material Requirement Planning (MRP)
        Material requirement Planning                    10
Materials Requirement Planning (MRP)
In the 1960s, most organisations implemented software packages for controlling and managing their inventory. However, these organisations were not completely satisfied with these software packages. As a result, in the 1970s, a new system called MRP was invented. MRP is a production planning and inventory-control

SET – II
Q.1 Explain different sub modules of Sales and distribution module.
       Sub modules of Sales and distribution module                           10
Sub-Modules of the Sales and Distribution Module
Sales are a comprehensive function of an organisation that involves a number of activities, such as order

Q.2 Write short notes on the following:
a. Sub-modules of CRM
b. Features of Human Resource Management(HRM) module
a. Explaining the 3 sub-modules of CRM      6
b. Listing at least 4 features of HRM module       4
Sub-Modules of CRM
You have already studied that the CRM system provides information related to customers to an organisation in order to make various business decisions. To do so, the CRM system works in association with its different sub-module

Q.3 Who is an ERP consultant? Describe different types of ERP consultants, and the role of ERP consultant.
ERP consultant                       3
Types of ERP consultants     3
Role of ERP consultant         4
ERP consultant                   
Apart from vendors, there are some other system experts who can deal with issues, which may take place during an ERP implementati

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DRIVE
SPRING 2018
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
ISM 402- E-COMMERCE
SET – I
Q.1 What are the contributions of E-Commerce to the changing landscape of Business?
       Contribution of E-Commerce to the changing landscape of business         10
Answer-

Contribution of E-commerce to the Changing Landscape of
Business
E-commerce helps organisations to reach more and more consumers, thereby providing a wider market to enhance their business domain. In other words, e-commerce provides new business opportunities for organisations and facilitates customers to choose the desired product from a variety of products offered by


Q.2 Explain about E-Commerce software and its functions
       E-Commerce Software and its function    10
Answer-
E-Commerce Software
Customers often look for convenient ways to purchase products without leaving the comfort of their homes. Hence, organisations are adopting ecommerce to make their goods and services available online. E-Commerce can be adopted by an

Q.3 What are the components of E-SCM? What are the Advantages of E-SCM
       Components of E-SCM      6
       Advantages of E-SCM       4
The integration and management of a business process through E-SCM is a function of the various components in the E-SCM process. Fig. displays the major components of E-SCM:

The major components of E-SCM shown in Fig. are discussed as follows:
Advanced scheduling and

SET - II
Q.1 What are the challenges in management of Online retailing?
        Challenges in management of Online retailing                     10


Answer-

Challenges in Management of Online Retailing
Most of the challenges related to retailing are technology driven and a successful managerial intervention is required to overcome them. In traditional retailing, most issues were transferred to the back-end operators. Online retailing is much more advanced and offers unique capabilities to managers to effectively meet customer needs. The various challenges in online retailing that need the management’s attention are
Q.2 What are the different issues related to electronic payments? Explain the process of electronic payment.
Issues with electronic payments   5
Process of electronic payment      5 
Answer-
Issues with electronic payments
The increasing dependence on using electronic methods to process payments has its benefits as well as challenges. Although electronic payments can be less expensive to process than paper payments, concerns about the


Q.3 How to manage Client computer security in E-Commerce?
      Managing Client computer security in E-Commerce        10
Managing Client Computer Security
All the computers connected to the Internet can be categorised into two types: client computers and server computers. The computers that provide Web services to other computers in a network are called server computers and the ones receiving

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DRIVE
SPRING 2018
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
ISM 403 – TECHNOLOGY MANAGEMENT
SET – I

Q.1 What is technology management? How it can be done at national level and firm level?
Technology Management definition               4
Technology management at national level    3
Technology management at firm level            3
Answer-
Technology Management
Technology management can be defined as a process of planning, organising, selecting, and controlling technological resources to maintain or increase the capability and efficiency of an organisation. According to the Association of Technology Management and Applied Engineering, technology management is, “the field concerned with the supervision of personnel across the technical spectrum and a


Q.2 What are the guiding principles of technology management?
       Guiding principles of technology management                       10
Guiding Principles of Technology Management
Principles act as a guiding force in the management of any operation. For instance, to execute the marketing activities of an organisation, certain principles should be followed. These principles are value creation, fulfilment of consumer needs, etc. Similarly, a new technology paradigm requires definite guiding principles.


Q.3 With a neat diagram, explain the various stages of technology life cycle.
Diagram                                                            2
Various stages of technology life cycle    8
Answer-
SET – II

Q.1  What are the issues in strategic decision making in Technology Management?  What are the 6 I’s of Strategic decision making?
a. Issues in Strategic decision making                    5
b. 6I’s of Strategic decision making                        5
Answer-
Issues in strategic decisions
Strategic decision making in an organisation is immeasurable and quite difficult to perform, because it cannot be analysed and explained easily. There are various issues in strategic decision making that may arise in an organisation. the issues in strategic decision making in the following section:

Q.2 What is technology transfer? Discuss the steps in technology transfer process.
a. Technology transfer                                 3
b. Steps in technology transfer process        7
Answer-
Technology Transfer
In simple words, technology refers to the practical applications of scientific knowledge. Technology includes all the knowledge, products, processes, tools, methods, and systems that are employed to create goods or provide

Q.3 Discuss the emerging trends in Infrastructure and Facilities sector in India
Emerging trends in Infrastructure and Facilities sector in India              10
Emerging Trends in Infrastructure and Facilities Sector
A well-developed infrastructure helps an economy in achieving high growth, eradicating poverty, providing a higher standard of life to people, and effectively utilising the resources available. However, infrastructure goes

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DRIVE
SPRING - 2018
PROGRAM
MBA
SEMESTER
4
SUBJECT CODE & NAME
ISM404
JAVA AND WEB DESIGN
Assignment Set -1

Q.1 Explain The process of request processing by JSP.     10
Answer-
JSPs-
JSPs are files that contain HTML and Java code. JSPs have overcome the shortcomings of Java Servlets. We learnt that Java Servlet is used to develop server side extensions for presenting dynamic content to clients. However, while using Java Servlet technology for creating dynamic views, we can observe the numerous usage of the out.
Q.2 Define JavaScript and the process of embedding JavaScript in HTML.      4+6
Answer-
JavaScript
The HTML web pages that we have worked with in previous sections are plain and static, i.e., their presentation, style, and content are more or less fixed. Moreover, plain HTML web pages do not offer a two-way interaction with users that makes them rather uninteresting and monotonous. We can enhance the web pages by

Q.3 Describe the life cycle of a servlet.      10
Answer-
A servlet life cycle can be defined as the entire process from its creation till the destruction. The following are the paths followed by a servlet.
        The servlet is initialized by calling the init() method.
        The servlet calls service


Assignment Set -2

Q.1 What are Applets? What are the restrictions of Applets? Describe about applet class.     2+3+5
Applets
An applet is a small Internet-based program that has a Graphical User Interface (GUI), written in the Java programming language. Applets are designed to run inside a web browser or applet viewer to facilitate the user to

Q.2 Compare JDBC and ODBC.     10
Answer-
Open Database Connectivity (also known as ODBC) is a function that provides a standard software API method to those computers using database management systems (or DBMS). Its designed was predicated on the idea of making a function independent of programming languages, database systems and, operating systems. Java Database Connectivity (also known as JDBC) is an API that is used specifically for the Java programming language. It is used to define how a client may access a particular database. It also

Q.3 Describe about Java Beans.       10
Answer-
One of the most important topics in software component model is reusability. Writing self-contained software under the moto of “Developed them once, run and reuse them everywhere” is most required and appreciated

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