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PROGRAM
MASTER OF BUSINESS ADMINISTRATION
(MBA)
SEMESTER
IV
SUBJECT CODE & NAME
ISM 401- ENTERPRISE RESOURCE
PLANNING
SET - I
Q.1 what are the reasons for the
growth of ERP market? And what are the reasons for the failure of ERP
implementation?
Reasons for the growth of ERP market 5
Reasons for the failure of ERP implementation 5
Answer-
Reasons for the Growth of ERP Market
Earlier,
the application of ERP was limited to large organisations. However, over a
period of time, vendors have developed customised ERP packages for small to
medium enterprises (SMEs). By implementing such packages, organisations are
able to improve their business performance. This has led to the
Q.2 Explain ERP implementation lifecycle
ERP
implementation lifecycle 10
Answer-
The process of implementing an ERP
system in an organisation is called ERP implementation lifecycle or ERP
lifecycle, which comprises a number of phases. Figure shows the different
phases of ERP
Q.3 Explain briefly about Material
Requirement Planning (MRP)
Material requirement Planning 10
Materials Requirement
Planning (MRP)
In the 1960s, most organisations implemented software packages for
controlling and managing their inventory. However, these organisations were not
completely satisfied with these software packages. As a result, in the 1970s, a
new system called MRP was invented. MRP is a production planning and
inventory-control
SET – II
Q.1 Explain different sub modules of
Sales and distribution module.
Sub modules of Sales and distribution
module 10
Sub-Modules of the Sales and
Distribution Module
Sales
are a comprehensive function of an organisation that involves a number of
activities, such as order
Q.2 Write short notes on the
following:
a. Sub-modules of CRM
b. Features of Human Resource
Management(HRM) module
a. Explaining the 3 sub-modules of
CRM 6
b. Listing at least 4 features of
HRM module 4
Sub-Modules of CRM
You
have already studied that the CRM system provides information related to
customers to an organisation in order to make various business decisions. To do
so, the CRM system works in association with its different sub-module
Q.3 Who is an ERP consultant? Describe different types of
ERP consultants, and the role of ERP consultant.
ERP consultant 3
Types of ERP consultants
3
Role of ERP consultant 4
ERP consultant
Apart from vendors, there are some other system experts who
can deal with issues, which may take place during an ERP implementati
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MASTER OF BUSINESS ADMINISTRATION
(MBA)
SEMESTER
IV
SUBJECT CODE & NAME
ISM 402- E-COMMERCE
SET – I
Q.1 What are the contributions of
E-Commerce to the changing landscape of Business?
Contribution of E-Commerce to the
changing landscape of business 10
Answer-
Contribution of E-commerce to the
Changing Landscape of
Business
E-commerce
helps organisations to reach more and more consumers, thereby providing a wider
market to enhance their business domain. In other words, e-commerce provides
new business opportunities for organisations and facilitates customers to
choose the desired product from a variety of products offered by
Q.2 Explain about E-Commerce
software and its functions
E-Commerce Software and its
function 10
Answer-
E-Commerce Software
Customers often look for convenient ways to purchase
products without leaving the comfort of their homes. Hence, organisations are
adopting ecommerce to make their goods and services available online.
E-Commerce can be adopted by an
Q.3
What are the components of E-SCM? What are the Advantages of E-SCM
Components of E-SCM 6
Advantages of E-SCM 4
The integration and management of a
business process through E-SCM is a function of the various components in the
E-SCM process. Fig. displays the major components of E-SCM:
The major components of E-SCM shown
in Fig. are discussed as follows:
Advanced
scheduling and
SET - II
Q.1 What are the challenges in
management of Online retailing?
Challenges in management of Online
retailing 10
Answer-
Challenges in Management of Online
Retailing
Most of the challenges related to retailing are technology
driven and a successful managerial intervention is required to overcome them.
In traditional retailing, most issues were transferred to the back-end
operators. Online retailing is much more advanced and offers unique
capabilities to managers to effectively meet customer needs. The various
challenges in online retailing that need the management’s attention are
Q.2 What are the different issues
related to electronic payments? Explain the process of electronic payment.
Issues with electronic payments 5
Process of electronic payment 5
Answer-
Issues with electronic payments
The
increasing dependence on using electronic methods to process payments has its
benefits as well as challenges. Although electronic payments can be less
expensive to process than paper payments, concerns about the
Q.3 How to manage Client computer
security in E-Commerce?
Managing Client computer security in E-Commerce 10
Managing Client Computer Security
All the computers connected to the Internet can be
categorised into two types: client computers and server computers. The
computers that provide Web services to other computers in a network are called
server computers and the ones receiving
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SEMESTER
IV
SUBJECT CODE & NAME
ISM 403 – TECHNOLOGY MANAGEMENT
SET – I
Q.1 What is technology management?
How it can be done at national level and firm level?
Technology Management definition 4
Technology management at national
level 3
Technology management at firm
level 3
Answer-
Technology Management
Technology
management can be defined as a process of planning, organising, selecting, and
controlling technological resources to maintain or increase the capability and
efficiency of an organisation. According to the Association of Technology
Management and Applied Engineering, technology management is, “the field
concerned with the supervision of personnel across the technical spectrum and a
Q.2 What are the guiding principles
of technology management?
Guiding principles of technology
management 10
Guiding Principles of Technology
Management
Principles
act as a guiding force in the management of any operation. For instance, to
execute the marketing activities of an organisation, certain principles should
be followed. These principles are value creation, fulfilment of consumer needs,
etc. Similarly, a new technology paradigm requires definite guiding principles.
Q.3 With a neat diagram, explain the
various stages of technology life cycle.
Diagram 2
Various stages of technology life
cycle 8
Answer-
SET
– II
Q.1
What are the issues in strategic decision making in Technology
Management? What are the 6 I’s of
Strategic decision making?
a. Issues in Strategic decision
making 5
b. 6I’s of Strategic decision
making 5
Answer-
Issues in strategic decisions
Strategic
decision making in an organisation is immeasurable and quite difficult to
perform, because it cannot be analysed and explained easily. There are various
issues in strategic decision making that may arise in an organisation. the issues in strategic decision making in the following
section:
Q.2 What is technology transfer?
Discuss the steps in technology transfer process.
a. Technology transfer 3
b. Steps in technology transfer
process 7
Answer-
Technology Transfer
In simple words, technology refers to the practical
applications of scientific knowledge. Technology includes all the knowledge,
products, processes, tools, methods, and systems that are employed to create
goods or provide
Q.3 Discuss the emerging trends in
Infrastructure and Facilities sector in India
Emerging trends in Infrastructure
and Facilities sector in India
10
Emerging Trends in Infrastructure
and Facilities Sector
A
well-developed infrastructure helps an economy in achieving high growth,
eradicating poverty, providing a higher standard of life to people, and
effectively utilising the resources available. However, infrastructure goes
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SEMESTER
4
SUBJECT CODE & NAME
ISM404
JAVA AND WEB DESIGN
Assignment Set -1
Q.1 Explain The process of request
processing by JSP. 10
Answer-
JSPs-
JSPs are files that contain HTML and Java code. JSPs have overcome
the shortcomings of Java Servlets. We learnt that Java Servlet is used to
develop server side extensions for presenting dynamic content to clients.
However, while using Java Servlet technology for creating dynamic views, we can
observe the numerous usage of the out.
Q.2 Define JavaScript and the
process of embedding JavaScript in HTML.
4+6
Answer-
JavaScript
The
HTML web pages that we have worked with in previous sections are plain and
static, i.e., their presentation, style, and content are more or less fixed.
Moreover, plain HTML web pages do not offer a two-way interaction with users
that makes them rather uninteresting and monotonous. We can enhance the web
pages by
Q.3 Describe the life cycle of a
servlet. 10
Answer-
A servlet life cycle can be defined as the entire process
from its creation till the destruction. The following are the paths followed by
a servlet.
●
The servlet is
initialized by calling the init() method.
●
The servlet calls
service
Assignment Set -2
Q.1 What are Applets? What are the
restrictions of Applets? Describe about applet class. 2+3+5
Applets
An applet is a small Internet-based program that has a
Graphical User Interface (GUI), written in the Java programming language.
Applets are designed to run inside a web browser or applet viewer to facilitate
the user to
Q.2
Compare JDBC and ODBC. 10
Answer-
Open Database Connectivity (also known as ODBC) is a
function that provides a standard software API method to those computers using
database management systems (or DBMS). Its designed was predicated on the idea
of making a function independent of programming languages, database systems
and, operating systems. Java Database Connectivity (also known as JDBC) is an
API that is used specifically for the Java programming language. It is used to
define how a client may access a particular database. It also
Q.3 Describe about Java Beans. 10
Answer-
One of the most important topics in software component model
is reusability. Writing self-contained software under the moto of “Developed
them once, run and reuse them everywhere” is most required and appreciated
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