Wednesday 10 January 2018

smu mba fall 2017 (jan/feb 2018 exam) IInd sem old assignment

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DRIVE – fall 2017
PROGRAM - MBA
SEMESTER - II
SUBJECT CODE & NAME - MB 0044 - PRODUCTION AND OPERATION MANAGEMENT
BK ID - B1627
CREDIT & MARKS - 4 CREDITS, 60 MARKS

Q1. 1
Write Short notes on
a. Material control and material handling
b. Labour Productivity
c. Personnel Productivity
d. Strategic decision making
(a. Material control and material handling
b. Labour Productivity
c. Personnel Productivity
d. Strategic decision making)
Answer:
Material control and material handling:
Material control is a management function whereby procurement, storage, and issuance of the storage material for purposes of manufacturing the products or consumption are conducted. Typically, material control involves:
·         Formulating the policies regarding selection of suppliers
·         Determining the quantities to be ordered
·         Fixing the prices
·         Formulating the terms of delivery
·         Checking



Q2. What do you mean by Operation Strategy? Explain various elements or components of Operations Strategy. 4, 6
Ans: Operations Strategy:
Operations strategy is defined as the set of decisions that are warranted in the operational processes in order to support the competitive strategies of the business. The objectives stated above will give the firm a competitive advanatage in the products or services that are served to the


Q3. Describe following dimensions of quality with appropriate examples. 10
a.    Quality of design
b.    Conformance to design
c.    Utilisation conditions
d.    After sales service
Ans: Dimensions of quality: Quality is inherent in the product or service that is rendered to the customer. Since we are attempting to measure the same, we will look into those aspects of quality, called


Q4. Discuss the importance of Plant Location. Point out various factors Influencing Plant Location. 2, 8
Ans: Importance of Plant Location: A plant location cannot be changed frequently since a large capital needs to be invested to build the plant and machinery in the selected area. Therefore, before selecting a plant location, a long range forecasting is to be made to foresee the future needs of the company. In this unit, location strategies, we will learn about the various methodologies used to select


Q5. Explain the risk management and its various components. ( Definition of risk management and what it entails, Four components of risk management) 4, 6
Ans: Risk Management: Risks are those events or conditions that may occur and whose occurrence has a harmful or negative impact on a project. Risk management aims to identify the risks and then take actions to minimise their effect on the project. Risk management entails additional cost. Hence


Q6. Why redesign of layouts may be necessary? List the differences between product and process layout. ( Reasons  why  resdesigning  of  existing  layout  is required, Listing of any five differences) 5, 5
Ans: Redesigning of a layout: There are several reasons as to why a redesigning of an existing layout may be required. These are as

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Fall 2017
PROGRAM MBA
SEMESTER II
SUBJECT CODE &
NAME
MB0045
FINANCIAL MANAGEMENT

1 Explain the differences between wealth maximization and profit maximization.
Explain relation between finance and accounting
Differences between wealth maximization and profit maximization
Explanation of relation between finance and accounting

Answer: Wealth maximisation vs. profit maximisation
·         Wealth maximisation is based on cash flow. It is not based on the accounting profit as in the case of profit maximisation.
·         Through the process of discounting, wealth maximisation takes care of the quality of cash flow. Converting uncertain distant cash flow into comparable values at base period facilitates better comparison of



2 Explain about the doubling period and future value. Solve the below given problem:
Under the ABC Bank’s Cash Multiplier Scheme, deposits can be made for periods ranging from 3 months to 5 years and for every quarter, interest is added to the principal. The applicable rate of interest is 9% for deposits less than 23 months and 10% for periods more than 24 months. What will be the amount of Rs. 1000 after 2 years?
Explanation of doubling period
Solving the problem
Explanation of future value

Answer: Doubling period
Doubling period is the period which makes the investment as "Doubled", that is the amount invested fetches 100% return.
1. Rule of 72
The


3 Write short notes on:
a) Irredeemable bonds
b) Zero coupon bonds
c) Valuation of Shares

Answer: Irredeemable bonds or perpetual bonds
Bonds which will never mature are known as irredeemable or perpetual bonds. Indian Companies Act restricts the issue of such bonds and therefore, these are very rarely issued by corporates these days. In case of these bonds, the terminal value or maturity value does not exist because they are not redeemable. The face value is


4 Explain the factors affecting Capital Structure. Solve the below given problem:
Given below are two firms, A and B, which are identical in all aspects except the degree of leverage, employed by them. What is the average cost of capital of both firms?
Details of Firms A and B

Firm A
Firm B
Net operating income EBIT
Rs. 1, 00, 000
Rs. 1, 00, 000
Interest on debentures I
Nil
Rs.25,000
Equity earnings E
Rs.1,00,000
Rs.75,000
Cost of equity Ke
15%
15%
Cost of debentures Kd
10%
10%
Market value of equity S = E/Ke
Rs. 6, 66, 667
Rs.5,00,000
Market value of debt B
Nil
Rs.2,50,000
Total value of firm V
Rs. 6, 66, 667
Rs,7,50,000
Explanation of factors affecting capital structure
Solution for the problem
Interpretation

Answer: Factors Affecting Capital Structure
Leverage: The use of sources of funds that have a fixed cost attached to them, such as preference shares, loans from banks and


5 Explain the capital Budgeting process and its appraisals
Solve the below given problem:
Given below are the details on the cash flows of two projects A and B. Compute payback period for A and B.
Cash flows of A and B
Year
Project A cash flows (Rs.)
Project B cash flows (Rs.)
0
(4,00,000)
(5,00,000)
1
2,00,000
1,00,000
2
1,75,000
2,00,000
3
25,000
3,00,000
4
2,00,000
4,00,000
5
1,50,000
2,00,000
Explanation of capital budgeting process and its appraisals.
Solution for the problem

Answer: Capital budgeting process
After the screening of proposals for potential involvement is over, the company should take up the following aspects of


6 Explain the concepts of working capital. Explain the determinants of working capital.
Explanation of concepts of working capital
Explanation of determinants of working capital

Answer: Concepts of Working Capital
Gross working capital: Gross working capital refers to the amounts invested in various components of current assets. It basically refers to



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DRIVE Fall 2017
PROGRAM Master of Business Administration- MBA
SEMESTER 2
SUBJECT CODE &
NAME
MB0046 –Marketing Management

1 Explain the 7P’s of marketing mix with the help of suitable examples.
7P’s of  marketing mix with example          10       

Answer: Service sector is one of the key contributing factors for the growth of our economy and civilisation. Though marketing literature is dominated by manufacturing and product-centric business


2 Briefly discuss importance of environmental scanning with the help of example.
Importance of environmental scanning with the help of example
Answer: Environmental scanning is designed to aid the long-term planners and strategists in the organisations. Many people criticise the environmental scanning technique because of the diffused and


3 Explain the factors that affect the consumer buying behavior  10

Answer: Characteristics affecting Consumer Behaviour
Influence of cultural factors
There is a subtle influence of cultural factors on consumer’s decision process. Immediate subculture also influences consumer’s decision process with which consumer identifies himself/herself as a member. Consumers also grow in a social setting, which is characterised by the concept of


4 Why Branding is important? What value does the organization & customers get out of the branding process?
·         Advantages of Branding
·         value
Answer: The following are the advantages of branding.
(a) A brand promises and delivers a high level of assurance to consumers.
(b) A brand serves as an assurance to the customer about the product performance. A brand helps customers

5 What do you meant by place or Channel of distribution? What are the important functions of marketing channels?
·         marketing channel
·         important functions of marketing channels
Answer: A marketing channel is a system of relationships existing among businesses that participate in the process of buying and selling products and services. Channel intermediaries are those organisations


6 Write short notes on:
a) Break –even pricing
b) Mark-up pricing

Answer: a) This is the method of cost-oriented pricing and is also called target profit pricing. It uses the concept of break-even chart, which exhibits the total cost and total revenue expected at different levels of sales volume. The firm achieves break-even when the total revenue is

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DRIVE – fall 2017
PROGRAM - MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER - II
SUBJECT CODE & NAME - MB0047 – MANAGEMENT INFORMATION SYSTEM
BOOK ID - B1968
CREDITS - 4
MARKS – 60

Q1. Distinguish between information technology (IT) and information systems (IS) and explain the
Advent of Artificial Intelligence and Free Software Movement 5, 5
Ans: Distinguish between information technology (IT) and information systems (IS) :Let us distinguish between information technology (IT) and information systems (IS). IT is understood as the artefacts such as computing devices, software and network devices that constitute the material aspects


Q2. Explain the Strategic Decision making with MIS. Elaborate on the types of communication
that can be effected with digital networks in organizations. 5, 5
Ans: Strategic decisions: Another set of decisions made by top managers of an organisation are termed as strategic decisions. These are long term in scope and have a long time horizon of years. By


Q3. How to use information system to support competitive strategy? With an example explain each strategy. 10
Ans: How to use information system to support competitive strategy: Table summarises some of the specific strategies.

Competitive
Strategy
Use of Information Systems
Example


Q4. Briefly explain the Customer Relationship Management (CRM) system. What are the various
facilities created by CRM? 4, 6
Ans: Customer Relationship Management Systems: The idea of CRM systems is to integrate all functions related to sales and marketing on a common platform. These functions include those that require support to sales and marketing staff and also those that directly enable customers to interact with


Q5. Briefly explain the different aspects of the need for database systems. 10
Ans: Aspects of the need for database systems: Different aspects of the need for database systems are discussed in the following sections.

1 Data independence: Databases allow data pertaining to an activity or a domain to be maintained independently. This independence means that the data is stored in separate files in a structured manner, and the creation and updating of the data is done independent of its uses. For instance, in a college, a database of students is updated when a student joins or leaves the college,


Q6. Why privacy is important for individuals in the organizations? Briefly explain. How workplace electronic monitoring is done in the organizations?
a)   Explain   the   reasons   why    privacy   is   important   in   the organizations. 6
b)  Explain the ways in which electronic monitoring is done in the organizations. 4
Ans: a)   Explain   the   reasons   why    privacy   is   important   in   the organizations: Information systems are used widely across organisations, and they enable data and information to be widely distributed for use. When the data pertains to individuals (relating to their work, personal habits, or personal life), and it resides on organisational information systems, the question of privacy that arises here is: Whose data is this – of the individual or of the organisatio


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ASSIGNMENT
DRIVE    fall 2017
PROGRAM          MBA
SEMESTER           II
SUBJECT CODE & NAME                MB0048
OPERATIONS RESEARCH
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Question1. Explain the process of OR.
Answer:
Operations Research is “the use of mathematical models, statistics and algorithms to aid in decision-making. It is

Question2.  a. Discuss any four applications of linear programming.
Answer2a. Four applications of linear programming are as follows:
1.      Marketing applications:
·         Main application of linear programming in marketing is “media selection”.
·        Linear

b. An organisation produces X1 and X2 units of products R and S, respectively. In this case, the objective function and constraints are expressed as follows:
Maximise                        Z = 60X1 + 120X2
 Subject to,                     3X1 + 6X2   ≤   240         Raw material constraint                    
                                          2X1 + 4X2   ≤   800        Labour hours constraint             
                                          X1, X2         ≥   0            Non-negativity condition
Use graphical method to determine how many units of products R and S the organisation should produce to maximise its profits.

Answer 2(b) - Here,
We have to maximise Z = 60X1 + 120X2


Question3.a. Explain the concept of Trans-shipment.
Answer3(a). Transhipment is the act of off-loading a container from one ship and loading it onto another ship. In any service operated by any line there are practical restrictions in terms of coverage of ports.. There is no shipping line that can cover all ports around the world on a single service and therefore the

b. Solve the following transportation problem using North-west corner method & Matrix minimum method.



Answer3(b).



The

Question4. The processing time of four jobs and five machines (in hours, when passing is not allowed) is given in following table
a. Find an optimal sequence for the above sequencing problem.
b. Calculate minimum elapsed time & idle time for machines A, B, C, D & E.
Answer4.
The Processing time for the new problem is given below:
The optimal sequence is
2
1
4
3


Question5. Define following criteria’s used for decision making under Uncertainty
a. Optimism (maximax or minimin) criterion

Answer 5(a).
Maximax (Optimist)
The

b. Pessimism (maximin or minimax) criterion

Answer5(b).

Maximin (Pessimist)
The maximin person looks at the worst that could happen under each action and then choose the

c. Equal probabilities (Laplace) criterion

Answer5(c).
Laplace criterion is also called as law of equal probabilities criterion or criterion of rationality, since

d. Coefficient of optimism (Hurwicz) criterion



Answer5(d).

A compromise between the maximax and maximin criteria. The decision maker is neither totally optimistic (

e. Regret (salvage) criterion

Answer5(e).
The minimization of regret that is highest when one decision has been made instead of another. In a

Question6. Explain the following:
a. Economic Order Quantity(EOQ)

Answer6(a).
Economic order quantity (EOQ) is an equation for inventory that determines the ideal order quantity a company should purchase for its inventory given a set cost of production, demand rate and other variables

 b. PERT and CPM

Answer6(b).
PERT stands

c.  Applications of queuing models

Answer6(c).
Queueing

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DRIVE fall 2017
PROGRAM MBA
SEMESTER II
SUBJECT CODE & NAME MB 0049 - PROJECT MANAGEMENT

1 Explain Phases of Project Management Life Cycle in detail. What are Project Management Principles?
Ans Project management is a rationally planned and organised effort to attain a specific goal. It comprises of organising, coordinating and managing different tasks and resources for successful


2 Write Short Notes on Project Planning & Work Breakdown Structure (WBS).

Ans Project Planning
Project planning is a discipline for stating how to complete a project within a certain timeframe,



3 Answer the following questions:
1. Mention the steps involved in a competitive bid.
2. Mention the elements/points that must be kept in view when designing , developing and operating a PMIS (Project Management Information System)
1. List the 5 steps involved in a competitive bid
2. List the 5 elements/points that must be kept in view when designing , developing and operating a PMIS

Answer: Competitive bid (bid and award)
The steps involved in competitive bid are discussed below:
1.      The


4 What is Value Engineering? Explain the process & Stages of Value Engineering.

Ans Value engineering is the systematic application of recognised techniques that identifies the function of a product, process or services, accomplishes a monetary value of that function,

5 Write short notes on
1. Role of risk management in overall project management
2. Quality assurance

Answer: Role of Risk Management in Overall Project Management
Risk analysis and management is a process which enables the analysis and management of the risks associated with a project. Properly undertaken, it will increase the likelihood of successful completion of



6 Explain Earned Value Method (EVM) in detail.
•    Earned Value Method (EVM)

Answer:
The concept of earned value management became a fundamental approach to program management in 1966 when the United States Air Force mandated earned value in conjunction with the

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