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DRIVE
WINTER 2014
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM
3)
PGDROMN (SEM 1)
SUBJECT CODE &
NAME
ML0012-Store
Operations
BK ID - B 1763
CREDIT & MARKS
- 4 Credits, 60 marks
Q1. “The easiness
of entry into retail business results in stiff competition and better value for
the customers”. Explain the tips for successful retailing. (Explanation of the
statement, Explanation of the tips) 3, 7
Answer:
Explanation of the statement
: The easiness of entry into retail business results in stiff competition and
better value for the customers. Therefore, a retail store manager needs to have
a clear mission and vision for the retail store. The reason of course is the
high costs of real estate and
Q2. What are the
various advantages and disadvantages of standardization? (Advantages,
Disadvantages) 5, 5
Answer:
Advantages of Standardization: Standardization implies that
non-standard products should not be sold except when customers want products
to be custom-made for them. Today, due to business complexities,
standardization covers a variety of industries and establishes standards
or units of measurement by which extent, quality, value, performance,
quantity, etc., may be compared and
Q3. Elaborate the
quality control procedure in detail. (Explanation of the steps of procedure) 10
Answer:
Quality Control Procedure:
1. At the time of checking and
receiving
(i) The receiving process is not
complete until delivery receipts have been verified against the corresponding
purchase order, the distribution centre dispatch advice note and the
consignment note.
Q4. “Retailers have
an option to plan, assemble and modify as per their particular space
specifications”. In the light of this statement, explain different kinds of
retail shelves used in a store. (Explanation of the statement, Explanation of
types of shelves) 2, 8
Answer:
Retail store
storage space is available in various varieties and sizes. It may have one
shelf, closed at the back, and long-span or wide-span options to select from.
Each shelf has its own merits and demerits. An open back version supports easy
access to merchandise no matter from where you
Q5. Elaborate
different preservation techniques which can be used for different kinds of
goods in a store. (Explanation) 10
Answer:
Preservation and Storage Techniques: Although preservation of
merchandise varies from store to store, there are a large number of
provisions that are applicable everywhere irrespective of the store’s
size and nature. These are discussed at length in this unit but in all cases
the principle ‘first-in-
Q6. Write short
notes on: 5, 5
a) Ergonomics
b) Carpel Tunnel Syndrome
Answer:
Ergonomic: Ergonomics is the science of
human engineering where human competence and limitations should be
considered and recognized while designing merchandise handling tasks and
Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs
125/subject and rs 700/semester only.
if urgent then call us
on 08791490301, 08273413412
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