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DRIVE-winter
2015
PROGRAM-MBADS
(SEM 3/SEM 5)MBAFLEX/ MBAN2 (SEM 3)PGDROMN (SEM 1)
SUBJECT
CODE & NAME-ML0012-Store Operations
BK
ID-B 1763
CREDIT
& MARKS-4 Credits, 60 marks
Q1.
“Managing a retail store is a complex activity”. Explain this statement in
context to the role of a Retail store manager.
(Explanation
of the roles) 10
Answer.
Explanation of the role of a Retail store manager
Managing a retail
store is a complex activity. Retail store running cost is continuously
increasing. More and more stores are coming into picture and
Q2.
Explain the activities required in maintaining a store with its components
(Explanation
of store maintenance, Explanation of its two components) 4, 6
Answer.
Explanation of store maintenance
Store maintenance
includes all the activities involved in managing a store’s facilities, such as
management of exterior and interior physical facilities. The exterior
facilities include the parking arrangements, the entrances to the store, and
signs
Q3.
Describe the different types of store layouts.
(Explanation
of different layouts) 10
Answer.
Explanation of different layouts
A store layout is
designed as per the size and shape of the store and the merchandise to be
displayed. A store manager who can plan his store layout well will emerge as a
winner over his competitors. It will ensure best utilization of space and
maximize
Q4.
What is the different classification of retail merchandise?
(On
the basis of nature, on the basis of usability and condition of merchandise) 5,
5
Answer.
Classification of retail merchandise
Q5.
“Standardization is the process of establishing the acceptable levels of
various characteristics on the basis of study, experiment and statutory
requirements”. Comment
(Meaning
of standardization, Explanation of different levels) 3, 7
Answer.
Standardization
Standardization is the
process of
Q6.
Write short notes on:
A)
Quality Control Procedure
b)
Benefits of Merchandise Storage
a)
Explanation
(Quality
Control Procedure, Benefits of Merchandise Storage) 5, 5
Answer.
A)
Quality Control Procedure
1. at the time of
checking and receiving
(I) the receiving
process is not complete until delivery receipts have been verified against the corresponding
purchase order, the distribution centre dispatch advice note and the
consignment note.
(ii) The receiving
officer is empowered to refuse delivery of merchandise in case it is not as per
the purchase order or with the dispatch report issued
Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs 125/subject and rs 700/semester only.
if urgent then call us
on 08791490301, 08273413412
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