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PROGRAM
MASTER OF BUSINESS ADMINISTRATION
(MBA)
SEMESTER
II
SUBJECT CODE & NAME
MBA204– MANAGEMENT INFORMATION
SYSTEMS
Qus:1 What are the different
challenges a manager face in managing Information systems?
Answer: Managing IS in organisations is a
highly challenging and complex task. One reason for this complexity is that
neither organisations nor the IS they use remain static over time – both change
continuously, and it is the job of management to ensure that the systems remain
useful and relevant for their organisational goals at all times. Organisations
change to respond to the needs of the
Qus:2 Explain
the concepts of
a) Transaction Processing System
b) Management Information System
Answer: a)
Transaction Processing System
A transaction is any activity of the organisation that
generates information. For example, the activities related to buying a ticket
from the Indian Railways generates many transactions, each of which produces
information that is recorded by the systems. Some transactions involve exchange
Qus:3 How Information system can be
used to support Competitive strategy? Substantiate with suitable examples.
Answer: The promise of information systems
is that they enable the competitive strategy of commercial fi rms. The
competitive strategy of a commercial firm is its longterm competitive position,
such as of being a low-cost player or a differentiator, which the fi rm adopts.
A fi rm’s strategy is
Set 2
Qus:1 Explain the following concepts
a) Electronic Data Interchange (EDI)
b) Online Payment Technology
c) Mobile Commerce
Answer: a)
Electronic Data Interchange (EDI)
Before the growth of the common standards for the Internet
and the growthof Extranets, firms exchanged data electronically through private
networks.
This process was called electronic data interchange (EDI).
The EDI standards were initiated in the 1960s in
Qus:2 What is DSS? How it is
different from MIS? How DSS helps in Decision making?
Answer: Decision support systems (DSS) are
used extensively across organisations to assist managers with making decisions.
DSS are different from management information systems as they are used on an
as-needed basis and created for solving special types of decision problems.
Decision
Qus:3 Explain why privacy is
important for individuals in the organizations? How workplace electronic
monitoring is done in the organizations?
Answer: Information systems are used widely
across organisations, and they enable data and information to be widely
distributed for use. When the data pertains to individuals (relating to their
work, personal habits, or personal life), and it resides on organisational
information systems, the question
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