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PROGRAM
MASTER OF BUSINESS ADMINISTRATION
(MBA)
SEMESTER
IV
SUBJECT CODE & NAME
PM0017 & PROJECT QUALITY
MANAGEMENT
Qus:1 Explain the term ‘Cost of Quality’. Explain the
classification of cost of quality.
Answer: There
is a very close relationship between cost and quality. In general, if you
expect a good quality product, the cost of its production will also be high.
This happens because production of good quality products requires an
organisation to implement quality in every field, including manpower, machines,
and materials. All these cost elements affect the total cost for controlling
and
Qus:2 Explain – Edwards Deming’s contribution towards
Quality Management.
Answer: Walter
Edwards Deming was an American statistician, professor, author, lecturer, and
consultant.
He got his
initial recognition in Japan. He taught Japanese business managers how to
improve design,
Qus:3 Explain the various stages of
requirements management.
Answer: Requirements management is a
five-stage process. Fig. 5.1 depicts these
stages:
Investigation: It is the first stage of
requirements management in which an organisation examines whether its resources
meet the desired quality standard.
Feasibility: In this
Qus:4 Discuss the Quality Improvement in Projects.
Answer: Quality
improvement is a dynamic process in which an organisation continuously
identifies quality issues, reduces the number of defects, and improves quality.
It is not a one-time process, and an organisation should not stop its quality
improvement after reaching a certain level of
Qus:5 Discuss Design of Experiments (DOE)
in detail.
Answer: Suppose
a food processing company wants to find out the effects of various inputs, such
as wheat, sugar, creams, and butter, on the taste and flavour of the processed
food. In such cases, a statistical technique called DOE can help the company to
achieve their objective. In simple words, DOE refers to a statistical technique
that helps in identifying the effects of various factors
Qus:6 Explain - PRINCE2 Maturity Model
(P2MM.
Answer: PRINCE2
Maturity Model (P2MM) provides a framework with which organisations can assess
their maturity in the adoption and use of the PRINCE2 project management
methodology. P2MM also helps to implement improvement plans with measurable
outcomes based on best
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