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DRIVE-
SPRING 2015
PROGRAM- MBA (SEM
4), MBADS (SEM 4 / SEM 6), PGDHSMN (SEM 2)
SUBJECT CODE
& NAME- MH0057 – Management of Healthcare Human Resources
BOOK ID- B1321
CREDIT &
MARKS-4 Credits, 60 marks
Q1. Explain the strategic role of
HRM in healthcare. 10
Answer:
Strategic role of HRM in healthcare: The
strategic role of HRM is related to the organisational use of employees to
gain a competitive advantage against competitors. The process of strategic HRM
involves aligning initiatives regarding how people are managed with
organisational mission and objectives. In healthcare organisations,
highly trained and dedicated employees are often the competitive key for
the organisations as they contribute in building the repute of the
organisation. Possibly the most drastic change in HR's role today is the
growing involvement of HR in
Q2. Explain the evolution and broad
perspectives of HRM in healthcare in India. 6, 4
Answer:
Evolution of HRM in India: HRM
in India has come a long way and it is deeply rooted in almost all the organisations. The evolution of HRM in India can be
traced along the following
broad phases.
·
Revolution of the industries.
·
Unionism in trade.
·
Social responsibility era.
·
Scientific management era.
·
Human relations era.
·
Behavioural era.
Revolution
of the industries: During the 1850s, the industrial revolution sparked a
change in the Western countries like
Q3. Discuss management development
in healthcare organisations. 10
Answer:
Management development is the
process to enhance the skills and capacity of managers and professionals for
individual and organisational benefits. Management development considers the
role of managers and the ways in which they can expand
Q.4: Define performance appraisal. Explain the
components of performance appraisal.
Definition of performance appraisal
Listing the components of
performance appraisal
Explanation of the components of
performance appraisal
ANS:
Definition of
performance appraisal:
Performance appraisal is the
process of obtaining, analysing and recording information about the relative
worth of an employee. The focus of performance appraisal is measuring and
improving the actual performance of the employee and also the
Q.5: Describe HR audit process.
Mentioning the phases of HR audit
process
Explanation of various phases
Mentioning the components of HR
audit process
Explanation of the components
ANS:
Mentioning the phases
of HR audit process:
The HR audit process consists of
three different phases. Each phase is aimed at building upon the previous phase.
This is to ensure that the organisation will have a good overview of the
developments in the HR functions.
The three phases consist of ten
steps as mentioned below:
1.
Initial
2.
Q.6: Discuss the importance of team work in
healthcare services.
Essentials of team work
Strategies for effective team
building and trust
Mc Grehor’s approach to team
building
ANS:
Essentials of team
work:
There are certain essentials of
team work which are advisable, it is given below:
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