Sunday, 14 June 2015

qm0022 smu mba Spring 2015 IIIrd sem assignment

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Drive Spring 2015
Program MBA
Semester 3
Subject code & name QM0022: TQM TOOLS AND TECHNIQUES
Qus:1 Describe the principles of Total Quality Management (TQM).
·         Description of the principles of TQM
Answer:
Description of the principles of TQM:
The concept of TQM relies on thefollowing principles:

·         Top Management Involvement: An organisation-wide quality improvement program cannot sustain and succeed without the support and active participation of the top management. The successful implementation of TQM can be ensured with the


Qus:2 List the seven basic quality control tools. Describe any three of them.
·         Listing the seven basic quality control tools
·         Description of any three quality control tools
Answer:
Listing the seven basic quality control tools:
There are seven basic quality control tools which help organisations in controlling quality and minimising defects.

The


Qus:3 Write short notes on the following:
(a) Quality circles
(b) Six Sigma Methodology
a) Quality Circles:
Quality circles, otherwise, can be defined as an organisation-wide system which consists of members who propose


Q4. What is meant by ‘Kaizen’? What are the benefits of Kaizen? Explain the ‘PDCA’ cycle.
·         Meaning of Kaizen
·         Benefits of Kaizen
·         Explanation of PDCA
Answer:
Meaning of Kaizen:

Kaizen is a Japanese term, which means ‘continuous improvement’ through small increments. It is a philosophy or a practice that focuses on continuous improvement of different processes in an organisation like manufacturing, engineering and management. In other words, Kaizen recognises the fact that there can always be marginal (however small) improvement in the


Qus:5 What is ‘FMEA’? Explain the concept of ‘Risk Priority Number’.
·         Meaning of FMEA
·         Concept of ‘Risk Priority Number’.
Answer:
Meaning of FMEA:
The Failure Modes and Effects Analysis (FMEA) is one such technique which helps organisations in determining various possible modes or ways in which a product or service or system or process can fail. In addition, the technique also helps in determining the consequences of such



Qus:6 Write short notes on the following:
(a) Benchmarking
(b) Just – In – Time (JIT)
Answer:
(a)   Benchmarking:

Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other companies. Dimensions typically measured are quality, time and cost. In the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results


Get fully solved assignment. Buy online from website
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plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs 125/subject and rs 700/semester only.
if urgent then call us on 08791490301, 08273413412



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