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DRIVE
SUMMER
2016
PROGRAM
MASTER
OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT
CODE & NAME
QM0023
- UNDERSTANDING ISO 9001:2008
Q.1:
Explain the evolution of the concept of quality
Evolution
of the concept of quality
ANS:
Evolution
of the concept of quality
Quality has evolved over a period of time and it is
still evolving to new forms. The evolution of quality and its concepts can be
Q.2:
Explain - Factual approach to decision making. What are the benefits and
application of mutually beneficial supplier relationships.
Factual
approach to decision making
Benefits
and application of mutually beneficial supplier relationships
ANS:
Factual
approach to decision making:
“Effective
decisions are based on the analysis of data and information.”
Let us
understand the
Q.3: What do you
understand by Systems approach in QMS? Explain - implementing the systems
approach in QMS Systems approach
Implementing the
systems approach in QMS
ANS:
Systems approach:
A
system can be defined as a set of interrelated or interacting processes that
function together to achieve a specified objective. The concept of systems
thinking involves understanding dynamic relationships between interacting
processes in an organisation. A management system is defined as a system of
Q.4: What kind of work
environment should you provide to your employees as per ISO 9001:2008?
Work environment
ANS:
Work environment:
“Work
environment is a set of conditions under which work is performed that includes
work conditions related to physical, social, psychological, and environmental
factors.” —ISO 9000 Family of Standard
The
clause 6.4 of the standard provides requirements with regard to work
environment. Work environment
Q.5: Short note on:
i) Monitoring and measurement of
processes
ii) Monitoring and measurement of
products
ANS:
i) Monitoring and measurement of
processes:
Monitoring
and Measurement of Processes states requirements for process measurement.
According to this clause, the organisation should:
§ Apply
suitable methods for monitoring and measuring QMS processes.
Q.6: Write short notes on the
following:
(a) Self-Assessment
(b) QMS Checklists
ANS:
a. Self-Assessment:
System
assessment or self-assessment is a carefully considered evaluation that
consists of a comprehensive and systematic review resulting in an opinion or
judgment of the effectiveness and efficiency of the organisation
Get fully solved assignment. Buy online from website
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or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
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125/subject and rs
700/sem
if urgent then
call us on 08791490301, 08273413412
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