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FALL 2014
Program
MBA
Semester
3
Subject
code & name QM0022: TQM TOOLS AND TECHNIQUES
Qus:1
Describe the principles of Total Quality Management (TQM).
·
Description
of the principles of TQM
Answer:
Description
of the principles of TQM:
The concept of
TQM relies on the following principles:
·
Top Management
Involvement: An organisation-wide
quality improvement program cannot sustain and succeed without the support and
active participation of the top management. The successful implementation of
TQM can be ensured with the involvement of the top management of an
organisation. The top management sets the
Qus:2
List the seven basic quality control tools. Describe any three of them.
·
Listing
the seven basic quality control tools
·
Description
of any three quality control tools
Answer:
Listing
the seven basic quality control tools:
There are seven
basic quality control tools which help organisations in controlling quality and
minimising defects.
The seven basic
tools of quality control namely:
1.
Check sheets
Qus:3
Give the meaning of the following:
(a)
Quality Circles
(b)
Continuous Improvement Process
(c)
Reliability
(d)
Business Process Reengineering
(e)
Poka Yoke
(a)
Meaning of Quality Circles:
Quality circles,
otherwise, can be defined as an organisation-wide system which consists of members
who propose quality related issues and suggestions. It can also be said that
Quality circle is a comprehensive system that aligns all the quality issues in
an integrated way.
Qus:4
Define ‘Six Sigma Methodology’. What are the key roles in Six Sigma
methodology? Explain DMAIC methodology of Six Sigma.
·
Definition
of Six Sigma methodology
·
Explanation
of key roles of six sigma
·
Explanation
of DMAIC methodology
Answer:
Definition
of Six Sigma methodology:
Six Sigma refers to a quality improvement
methodology that relies on collection and analysis of data, implementation of
organisational changes based on the analysis, and establishments of targets and
benchmarks to dramatically improve quality and reduce defects of products and
Qus:5
What is ‘FMEA’? Explain the concept of ‘Risk Priority Number’.
·
Meaning
of FMEA
·
Concept
of ‘Risk Priority Number’.
Answer:
Meaning
of FMEA:
The
Failure Modes and Effects Analysis (FMEA) is one such technique which helps
organisations in determining various possible modes or ways in which a product
or service or system or process can fail. In addition, the technique also helps
in determining the consequences of such failures. In simple words, FMEA helps
in identifying the reliability problems in the
Qus:6
Write short notes on the following:
(a)
Design of Experiments
(b)
Just – In – Time (JIT)
Answer:
(a)
Short notes on Design of Experiments:
DOE as a
technique deals with discovering the relationship between the process inputs
and outputs. In simpler words, DOE is a systematic approach of evaluating the
production processes of organisations to find out the process inputs that have
very significant effects on the process outputs, i.e., the final products. DOE
is used in the design phase of products. It helps in reducing the design costs
by quickening the design process and avoiding design changes in the later
period
Get fully solved assignment, plz drop a mail with your sub code
computeroperator4@gmail.com
Charges for mba rs 125/subject and rs 700/semester only.
For other rs 125/subject only
if urgent then call us
on 08791490301, 08273413412
