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DRIVE-Fall
2014
PROGRAM/SEMESTER-
MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDTQMN (SEM 2)
SUBJECT
CODE & NAME -QM0015 ISO/QS 9000 ELEMENTS
BK ID-B1348
CREDITS-4
MARKS-60
Q.1. Explain the key benefits of all eight principles of Quality
management system. Mention the elements of Quality management system. (Benefits,
Elements) 5, 5
ANS:
Key benefits
of all eight principles of Quality management system: Here we will discuss about the eight quality management principles1
on which the quality management system standards of the ISO 9000:2000 and ISO
9000:2008 series are based. Senior managements can use these principles as a
framework to guide their organisations towards improved performance. The eight
quality management principles are defined in ISO 9000, Quality management
systems Fundamentals and vocabulary, and in ISO 9004,
Q.2.
Explain the
following: a) Design review b) Design verification. 5, 5
ANS:
a) Design review: The
planning done for the design and development should be able to accommodate
constant and systematic real time reviews of progress, at each stage and at
regular intervals. The purpose of these reviews should include the following:
·
Reviews
should
Q.3. Explain conformance to requirements with respect to purchasing in
ISO 9000. List out the steps followed in implementation of ISO 9000 in
compliance to purchasing processes. (Conformance
to requirements with respect to purchasing in ISO 9000, Steps followed) 5, 5
ANS:
Conformance to requirements with respect to purchasing in ISO 9000: Purchasing process
ensures that product to be purchased conforms to specified purchase
requirements of the clients. It also ensures the type and extent of control
applied to the subcontractor/supplier and the purchased product or service.
According to the ISO/QS 9000 standard, quality assurance is of paramount
importance at all stages of product realisation to avoid non-conformance. This
makes ISO/QS 9000 different from other standards. The requirements specified by
ISO/QS 9000 begin from the preliminary stage of purchasing it from
subcontractors. It standardises the requirements through evaluation procedures
followed in development of prod
Q.4.
Explain
in-process inspection and testing. Discuss Measurement system analysis (MSA) in
QS 9000. (Explanation of in-process inspection and testing , Explanation of Measurement system analysis)
5,5
ANS:
In-Process Inspection and Testing:
·
Inspect,
test, and identify product as required by the quality plan or documented
procedures
·
Establish
product conformance to specified requirements by use of process monitoring and
control methods
·
Hold
product until the required inspection and tests have been completed or
necessary reports have been received and verified except
Q.5.
Explain the
audit criteria. Briefly explain the audit process. (Explanation of audit
criteria , Explanation of audit process) 4, 6
ANS:
Audit criteria: The
ISO/ QS 9000 standard specifies that regular internal audit procedure must be
conducted with an audit criteria. The part of preparation for Audit actually
deals with developing Audit criteria. Audit criteria refer to the set of policies,
procedures and requirements used as a reference. The Audit criteria should
establish the area of audit, specifically the procedures and any other industry
specific regulations or any other contractual requirements. A checklist is a
valuable source which helps in explaining the audit criteria requirements. They
need to be developed to provide assistance
Q.6
What are the
advantages of employee training? What are the different activities an organisation
should undertake while training the employees? (Advantages of employee training, Activities an organisation should
undertake while training the employees) 5, 5
ANS:
Advantages
of employee training: Traditionally,
the purpose of training and development is to ensure that employees can
effectively complete their work. Today, organisations have intense pressure to
stay have a competitive advantage through innovation and reinvention.
Organisations must foster the trend of continuous learning as a social
responsibility to ensure they are competitive in the global marketplace. By
definition, training and development refers to the process to attain or relocate
knowledge, skills and abilities needed to complete a particular task. To
assemble current and future business demand
Get fully solved assignment, plz drop a mail with
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