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DRIVE
SUMMER 2016
PROGRAM
BBA
SEMESTER
VI
SUBJECT CODE
& NAME
BBA602 &
MANAGEMENT
DEVELOPMENT AND SKILLS
1
“Self-awareness is the conscious recognition of one’s inner most feelings,
thoughts, character, motives and desires”. Illustrate, citing the importance of
Self-awareness.
Illustrate the
quote, citing the importance of Self-awareness
Answer: Self-awareness means understanding the
self. It is the conscious recognition of one’s inner most feelings, thoughts,
character, motives and desires. It is a state wherein a person recognizes,
develops
2
Explain Heuristic Method and Catwoe Analysis as tools of problem solving.
Heuristic Method
Catwoe Analysis
Answer: Heuristic Method
The word
‘heuristic’ is a derivative of ‘heurisco’,
a word in Greek which means ‘I discover’ and therefore ‘heuristic’ is a
technique which advises that the students be left alone to find out solutions
by themselves instead of being told or
3
What are the different levels of conflict ?
Different levels
of conflict
Answer: Level of Conflict
(i)
Intra–personal: This conflict takes place within a
person and is probably the most difficult kind of conflict to analyse.
Individual needs form the basis of individual
4 Enumerate the
factors affecting successful delegation.
Factors
affecting successful delegation
Answer: Factors Affecting Successful Delegation
Although
delegation appears to be the easiest approach to get the job done but the same
is not true in reality. Most often, the subordinates do not possess the required
competence and are sometimes reluctant to
5
What are the techniques of managing a team ?
Explain
the Broaden-and-Build Theory.
Techniques of
managing a team
Broaden-and-Build
Theory
Answer: Team Management Techniques
Team
Briefing
Team briefing
is an effective and powerful technique to establish communication within
hierarchical structure and levels. British Industrial Society introduced and developed
the concept of team briefing,
6
Illustrate the different channels of Communication.
Different
channels of Communication
Answer: Channels of Communication
A communication
channel is the path that facilitates the message flow between the sender and
the receiver. Managers generally use two types of channels, which are:
(i) Formal
communication
(ii) Informal
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