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DRIVE
Fall 2018
PROGRAM:
Bachelor of Business Administration- BBA
SEMESTER: 5
SUBJECT
CODE & NAME: BBR 506-Store Operations and Job Knowledge
BK
ID: B 1802
CREDIT & MARKS: 4 Credits, 60
marks
Set 1
Q1. Elaborate
the Important retailing related decisions.
Important
retailing related decisions
Answer:
Important
retailing related decisions:
Target Markets: Although
retailers normally aim at the mass market, a growing number are engaging in
marketing research and market segmentation, because they are finding it
increasingly difficult to satisfy everyone. Through a careful definition of
target markets, retailers can use their resources and
Q.2: Explain the
two types of stock check
Perpetual stock
check
Annual
stock check
ANS:
Perpetual stock
check: According
to the Institute of Cost and Management Accountants of England and Wales,
perpetual stock is defined as "A system of records maintained by the
controlling department, which reflects the physical movement of stocks and
their current balances." Perpetual stock check can be done at any point of
time by continuous stocktaking programs. In this system,
Q.3: Explain the
concept of Distribution Centre and enumerate the duties of Distribution Centre
Head in detail.
Concept
Duties
of Centre head
ANS:
Concept: A distribution centre is a specialised
facility or unit that stores final products (or sometimes near final products)
to be re-distributed to distributors, wholesalers, retailers and end consumers.
It is also known as a warehouse (For e.g., Food Corporation of India
warehouses),
Set 2
Q.1: Discuss the
grooming standards for store employees
Explanation
of the concepts
ANS:
Explanation
of the concepts: Staff grooming enhances the overall
shopping experience of consumers. Here, you should keep in mind that grooming
not only includes the presentable features of the store staff but also
indicates their etiquettes of dealing with consumers with an appropriate body
language. Stores usually follow certain employee grooming standards, which are:
§
It is mandatory for every store
representative to wear the prescribed store uniform every day. If he/she can't
Q.2:
What are the major KRAs of a store head and Sales member?
Store head
Sales
member
ANS:
Store head: A store head is a person who is finally
responsible for everyday operations and management of a retail store. All staff
members working in a store report to the store head. The major
Q.3: How do
stores handle the problem of counterfeit currencies at front-end and back-end
cash counters?
Front-end cash
counters
Back-end
cash counters
ANS:
Front-end cash
counters:
It
should include the following aspects:
§ The cashier
should pay proper attention while counting the cash handed by the customer.
§ If the cashier
has any doubt related to notes and considers them as counterfeit, he/she should
immediately validate the same with the head cashier. The head cashier should
validate the notes on the
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ASSIGNMENT
DRIVE
FALL
2018
PROGRAM
BBA
SEMESTER
V
SUBJECT
CODE & NAME
BBR507
-LOGISTICS MANAGEMENT
SET-I
Q.1 Elaborate the Concept of
Logistics Management. Explain the Role of Logistics in an Economy
Concept of Logistics
Management. 5
Role of Logistics in an
Economy 5
Answer-
Concept
of Logistics Management-
The
Council of Supply Chain Management Professionals (CSCMP) defines logistics
management as: "That part of supply chain management that plans,
implements, and controls the efficient, effective forward and reverse flow and
storage of goods, services and related information between the point of origin
and the point of consumption to meet customers' requirements.” The
Q.2 Write Short notes on
a. Integrated Logistics 5
b. Logistical Performance
Cycle 5
Answer-
a)
Integrated logistics-
Integrated
logistics is the advanced stage of logistics industry development. Well-developed
logistics industry aims at improving the logistics system.
The
Q.3 What are the Objectives and
Principles of material handling in Logistic Management?
Objectives of material handling in
Logistics Management 5
Principles of material handling in
Logistics Management 5
Answer-
Objectives
of material handling in Logistics Management-
The objectives of material handling are to:
1. reduce material handling cost
2. reduce manufacturing cycle time
3. reduce delays and damage
4. promote
SET-II
Q.1 Explain the concept of
Warehousing. Why warehousing management is required in logistics?
Warehousing 5
Need of warehousing management 5
Answer-
Concept of Warehousing-
A warehouse is a building or an area, or facility
where the goods are stored. Warehousing activities involve administrative and
physical tasks concerned with the receipt, inspection, storage, retrieval, and
Q.2 Discuss Value-Added Logistical
Services in business.
Value-Added Logistical Services in
business. 10
Answer-
Value-Added
Logistical Service
In
logistics, there is ample scope of customer service. For logistics service providers,
the companies availing logistics services are the customers and the logistics
service is the main service. The main objective of providing services to a
customer is to add value to the product that the customer has
Q.3 What are the Applications of
Information Technology in Logistics and Supply Chain Management?
Applications of Information
Technology in Logistics. 5
Applications of Information
Technology in Supply Chain Management.
5
Answer-
Application
of Information Technology in Logistics and Supply Chain Management-
You
might have recognised that today, one of the primary and widely used applications
of computers are required for management of businesses and their financial
records. The applications and databases used in such
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ASSIGNMENT
DRIVE
FALL
2018
PROGRAM
BBA
– RETAIL OPERATIONS
SEMESTER
V
SUBJECT
CODE SUBJECT NAME
BBR508
: BUYING
Q.1 Discuss the various elements
that influence emotional buying motives. What are the different types of
wholesaler?
Explanation of various
elements 5
Explaining the types of
wholesaler 5
Answer-
Emotional
buying motives-
Emotional
buying motives of consumers are associated with their feelings and perceptions
towards a product. These motives may not be very practical; thus, they are not
based on sound judgment and logic. For example, children are emotionally
attached to toys. The various elements that influence emotional buying
Q.2 In order to develop good
negotiations skills, buyers need to follow certain guidelines. Briefly discuss
the guidelines.
Explaining guidelines to develop
negotiation skills 10
Answer-
Developing
negotiation skills-
Positive
negotiation plays a crucial role in establishing long-term relationships
between buyers and sellers. It helps both the parties to purchase/sell products
at a mutually acceptable price. This is only possible if the
Q.3 A buyer has to follow certain
steps in order to buy products from foreign sources. What are they?
Explaining steps involved in buying
from foreign sources 10
Answer-
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ASSIGNMENT
DRIVE Fall 2018
PROGRAM
BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER
V
SUBJECT
CODE & NAME BBR509 VISUAL MERCHANDISING
Q.
1 What are the common challenges in visual merchandising?
Answer:
The common challenges
Continuous need to change merchandise: It
is quite necessary for a merchandiser to update the merchandise stock almost
every day or week. The customer should not leave with the idea to return to
purchase the same product at a later point of time. It could imply to the user
that the merchandise stock is old and unchanging at the
Q2
Explain the general rules of customer Traffic in store.
·
Rules
of customer Traffic
Answer:
Customer traffic, similar to the traffic on the
road, refers to the number of people entering into a store. Customer traffic
includes the customers inside as well as outside the store. This is because a
customer standing outside is also going to enter the store. The location of a store is a major
determinant of the traffic coming
Q3
Write a note on Elements of Image Mix.
·
Elements
of image mix.
Answer:
There
are six major elements of image mix that affect the store image. These elements
are shown in Figure below:
1.
‘
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Complete Smu assignments available in rs
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you can call us on 08791490301, 08273413412.
If your questions not match with assignment, don’t worry we will provide by
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DRIVE
Fall
2018
PROGRAM
Bachelor
of Business Administration - BBA
SEMESTER
V
SUBJECT
CODE & NAME
BBR510
Warehouse
Management
Set
1
1 Write a short note on
transportation and Issues in retail logistics.
a) Retail transportation
b) Issues in retail logistics
Answer:
a) Retail transportation
The
management of transport assumes significance in case of direct store
deliveries, as this becomes a complex process if multiple vendors are involved.
To handle this issue, some retailers have dedicated a logistics function that
tracks the routes and schedules of transportation.
2 Explain the meaning of a
warehouse and functions warehouse?
a)
Meaning of a warehouse and
b)
Functions warehouse
Answer:
a) A warehouse is a building or an area or facility where goods are stored.
Warehousing activities involve the administrative and physical tasks associated
with the receipt, inspection, storage, retrieval and despatch of goods.
Warehousing is an important
3 Enumerate the impact of high and
low inventory valuation.
Stock
Valuation that enumerates the impact of high and low inventory valuation
Answer:
There are quite a few methods of valuing inventory. Some of these are:
1.
First In First Out (FIFO): This
method ensures that products are issued at actual cost, so neither a
SET 2
1 Discuss the role of IT in Retail
Distribution and Replenishment.
The
role of IT in Retail Distribution and Replenishment
Answer:
Role of IT in Retail Distribution and Replenishment
The
flow of information, which is a complicated process in the retail sector, is
discussed below:
Ø Once
a
Ø
2 Describe the Concept of Inventory
Control and Impact of Stock Inaccuracy.
a)
Concept of Inventory Control
b)
Impact of Stock Inaccuracy
Answer:
a) Concept of Inventory Control
You
can define inventory control as the process of retail buying and maintaining
product assortment as per the customer demand. This includes balanced ordering,
re-ordering, shipping/transportation and handling and receiving of merchandise
to keep a control on costs. Inventory control also includes establishing and
maintaining systems and processes that can
forecast
3 Explain the Importance of
Warehouse Information.
Importance
of Warehouse Information
Answer:
Importance of Warehouse Information
Main
objective of WMS is to manage the information related to different warehouse
processes, such as receiving, storing and despatching of inventory. This helps
the warehouse manager to take the required action on the basis of the
information. Apart from this, WMS directs the
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