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DRIVE - SPRING 2014
PROGRAM: BCA
SEMESTER: 1
SUBJECT CODE & NAME: BBA 101 COMMUNICATION SKILLS
BK ID: B1497
CREDIT: 4
MAX. MARKS: 60
Q.1:
Depending on the channel used and the style of communication, there can be
various types of communication. Explain the various types of communication
based on channels and style.
Meaning
of communication
Types
of communication based on communication channels
Types
of communication based on style and purpose
ANS:
Meaning of communication:
Communication is a
process that involves exchange of information, thoughts, ideas and emotions. Communication
is a process that involves asender who encodes and sends the message, which is
then carried via thecommunication channel to the receiver where the receiver
decodes themessage, processes the information and sends an appropriate reply,
via thesame communication channel. Communication
Q.2:
Discuss
different types of communication network practiced in an organization.
Meaning
of Communication Network
Explanation of different types of Communication Network
ANS:
Meaning of Communication Network:
Communication Network
refers to a simple form or means of intersection oflines in all directions
where messages are sent with high accuracy, speedand smoothness. In other
words, it is the pattern of
Q.3: A good structured report helps the management to take vital decisions
in an organised manner. Describe the structure and the steps involved in
writing a good report.
Structure of a formal report
Steps in report writing
ANS:
Structure of a formal report:
Title / Cover Page:
The
cover page is the first page of the report. Itspecifies the type of report, the
title of the report, the author of the report, for whom the report was compiled
and the
Q.4: What groundwork
does one need to do to make an effective presentation? How do verbal, vocal and
visual components of communication impact a presentation?
Steps in preparing a presentation
Verbal, vocal and visual components impact on presentation
ANS:
Steps in preparing a presentation:
There are four basic steps of making a presentation:
1. Research and
Planning
Once you have
identified the purpose, gathered information about your perspective audience,
and the locale or venue of your presentation, you can start with the actual
process of planning and preparing your
Q.5: Different purposes of reading require different methods of reading.
Describe the various ways of reading. What are the techniques that you can use
to improve your reading?
Types or ways of reading
Techniques for Effective Reading
ANS:
Types or ways of reading:
The types or ways of reading can be broadly classified into the
following five categories:
1. Scanning: It is the fastest type
of reading. We use this method when we wish to find some specific
Q.6: Why is employment communication a necessary weapon for employer? What
should an applicant look for before he submits a resume to his prospective
employer?
Importance of employment communication.
Guidelines for Writing Resume
ANS:
Importance of employment communication:
Employment
communication involves a complex process that includes employment letters, job
applications and resumes. In today’s global competitive world where there is
cut-throat competition
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