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DRIVE-SPRING
2014
PROGRAM-Bachelor
of Business Administration- BBA
SEMESTER-6
SUBJECT
CODE & NAME-BBA602 –Management Development and Skills
BK
ID-B1892
CREDIT
& MARKS-4 Credits, 60 marks
Q1.
Define Management. Explain the importance of Management. Discuss any three
advantages of Management.
(Definition
of Management, Explaining the importance of Management, Any three advantages of
Management) 2, 5, 3
Answer.
Management
The act of managing human,
technical and financial resources is the core meaning of management. Employees
in charge of controlling or giving direction to a business or enterprise are
known as managers. Managing requires
Q2.
Discuss the John Fisher’s Model of Personal Change
(Explain
the entire John Fisher’s Model Of Personal Change)10
Answer.
John
Fisher’s Model Of Personal Change
John Fisher produced this model
for the first time in the Tenth International Personal Construct Congress,
Berlin 1999 which he later developed in his work on constructivist theory in
relation to service provision organizations at Leicester University, England.
The stages people typically experience in any situation of change are as follows:
Q3.
Explain the concept of Decision-Making. Discuss the challenges in the process
of Decision making.
(Concept
of Decision Making, Explaining the challenges in the decision making process)3,
7
Answer.
Concept
of Decision Making
The simplest way to understand
decision-making is to view a decision as an act of choice by which an
individual or organization selects one position or action from several
alternatives. ‘Decide’ is a verb derived from Latin prefix ‘de’ which means
‘off’ and the work ‘caedo’ which means ‘to cut’. In this sense some cognitive
process cuts off as
Q4.
Suppose you have joined as a Manager in an organization and you are asked to
negotiate on a particular issue. What according to you are the principles of
Negotiation? Explain the steps in the process of negotiation.
(State
the twelve basic principles of negotiation, Explain the steps involved in a
negotiation process)6,4
Answer.
Basic
principles of negotiation
The twelve basic principles of
negotiations given by Marvin Gottlieb and William
J. Healy in their book Making
Deals: The Business of Negotiating are:
1. The greatest failure in
negotiation is failing to negotiate.
Q5.
Discuss the qualities required to become an effective leader.
(Explain
any ten qualities of an effective leader) 10
Answer.
Qualities
of an effective leader
A leader should have specific
leadership qualities so as to provide effective leadership.
An effective leader displays the
following main qualities:
Q6.
Write a short note on the following:
a)
Grid Analysis
b)
Catwoe Analysis
(Meaning
and steps involved in Grid Analysis, Meaning and elements of Catwoe Analysis)5,
5
Answer.
a)
Grid Analysis
Grid analysis is a technique used
to choose one out of multiple options in a situation.
When you find yourself in a
situation where there are a number of suitable options to choose from, and
therefore, difficult to decide which one would be the best, you can opt for
grid analysis. For example, if you are recruiting a
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