You can pay in 6 instalment of
Rs 125-125 if u have any doubt.
computeroperator4@gmail.com
www.smuassignment.in
www.assignmenthelpforall.blogspot.in
DRIVE-SPRING
2014
PROGRAM-MBADS
(SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDROMN (SEM 1)
SUBJECT
CODE & NAME-ML0012-Store Operations
BK
ID-B 1763
CREDIT
& MARKS-4 Credits, 60 marks
Q1.
“Managing a retail store is a complex activity”. Explain this statement in
context to the role of a Retail store manager.
(Explanation
of the roles) 10
Answer.
Explanation
of the role of a Retail store manager
Managing a retail store is a
complex activity. Retail store running cost is continuously increasing. More
and more stores are coming into picture and competition is becoming tough day
by day. Profits
Q2.
Explain the activities required in maintaining a store with its components
(Explanation
of store maintenance, Explanation of its two components) 4, 6
Answer.
Explanation
of store maintenance
Store maintenance includes all
the activities involved in managing a store’s facilities, such as management of
exterior and interior physical facilities. The exterior facilities include the
parking arrangements, the entrances to the store, and signs and windows outside
the store. Interior facilities
Q3.
Describe the different types of store layouts.
(Explanation
of different layouts) 10
Answer.
Explanation
of different layouts
A store layout is designed as per
the size and shape of the store and the merchandise to be displayed. A store manager
who can plan his store layout well will emerge as a winner over his competitors.
It will ensure best utilization of space and maximize storage potential for
inventory. An appropriate layout makes it easier for departmental staff to look
for their items in an organizational store room too.
Q4.
What are the different classification of retail merchandise?
(on
the basis of nature, on the basis of usability and condition of merchandise) 5,
5
Answer.
Classification
of retail merchandise
Merchandise is generally
classified in the following
Q5.
“Standardization is the process of establishing the acceptable levels of
various characteristics on the basis of study, experiment and statutory
requirements”. Comment
(Meaning
of standardization, Explanation of different levels) 3, 7
Answer.
Standardization
Standardization is the process of
establishing the acceptable levels of various characteristics on the basis of
study, experiment and statutory requirements. It is different from specification.
It is beneficial to optimize the number of items and thereby reduce the stock
levels. For the same value of business,
Q6.
Write short notes on:
a)Quality
Control Procedure
b)
Benefits of Merchandise Storage
a)
Explanation
(Quality
Control Procedure, Benefits of Merchandise Storage) 5, 5
Answer.
a)Quality
Control Procedure
1. At the time of checking and
receiving
(i) The receiving process is not
complete until delivery receipts have been verified against the corresponding
purchase order, the distribution centre dispatch advice note and the
consignment note.
(ii) The receiving officer is
empowered to refuse delivery of merchandise in case it is not as per the purchase
order or with the dispatch report issued by the distribution centre. (iii) It
is the sole
No comments:
Post a Comment