You can pay in 6 instalment of
Rs 125-125 if u have any doubt.
computeroperator4@gmail.com
www.smuassignment.in
www.assignmenthelpforall.blogspot.in
DRIVE-Spring
2014
PROGRAM-Bachelor
of Business Administration- BBA
SEMESTER-1
SUBJECT
CODE & NAME-BBA102: ORGANIZATIONAL BEHAVIOUR
BK
ID-B1498
CREDIT
& MARKS-4 CREDITS & 60 MARKS
Note
– Answer all questions. Kindly note that answers for 10 marks questions should
be approximately of 400 words. Each question is followed by evaluation scheme.
Q1.
What is meant by Organisational Behaviour? Describe the interpersonal role and
informational role of managers.
(Meaning
of Organisational Behaviour, Explanation of Interpersonal role, Explanation of
Informational role) 2, 4, 4
Answer.
Organisational Behaviour
Organizational
Behavior (OB) is the study and application of knowledge about how people,
individually and groups behave as individuals as well as in groups in the
organizations. Its main purpose is to build better relationships by achieving
individual objectives, group objectives, organizational objectives and at last,
social
Q2.
What is the meaning of organisation design? Explain the following elements of
Organization Structure:
(a)
Hierarchy
(b)
Division of work
(c)
Unity of command
(Meaning
of organisation design, Explanation of Hierarchy, Explanation of Division of
work, Explanation of Unity of command)1, 3, 3, 3
Answer.
Organization design
Organization
design refers to the construction or change of a structure within which the
work of the organization takes place. It is a process of integrating the
people, information and technology of anorganization. It is used to match the
form of the organization to the purpose it seeks to achieve. Through the design
process, organizations try to improve the likelihood that the collective
efforts of members will be successful. Usually, design is considered as
Q3. Define the term ‘Learning’. Explain any three
theories of learning.
(Definition
of ‘learning’, Explanation of any three theories of learning)3, 7
Answer.
Definition of ‘learning’
Learning
is defined as a relatively permanent change in behaviour (Akin 1987). In
the context of organisation, one of the managerial challenges is to instill
productive work behaviours in his employees. Learning is also defined as the
process of acquiring, assimilating, and internalizing cognitive,
motor, or behavioural inputs for their effective
Q4.
What is meant by conflict? Describe the Sources of Conflict?
(Meaning of conflict, Description of sources
of conflict)2, 8
Answer.
Meaning of conflict
Conflict
can be defined as a process in which one party perceives that another party has
negatively affected, or is about to negatively affect, some thing that the
first party cares about. Conflict can be within an individual, between
Q5.
Define the term ‘power’ with respect to organisational behaviour. What are the
sources of power? Explain.
(Definition
of the term ‘power’, Explanation of Sources of power)3,7
Answer.
Power
Power is defined
(Salanick and Pfeffer, 1971) as the “ability of those whopossess power to bring
about the outcome they desire”. Later in 1987 Pfeiffer defined power as the
“capability of one social actor to overcome resistance in
Q6.
Explain the importance of Groups. Describe the stages of Group Development.
(Explanation
of importance of groups, Description of stages of group development) 4, 6
Answer.
Importance of groups
A group
can be defined as a collection of two or more people who have a common explicit
goal and interact with each other for achieving the goal; members are aware of
each other and perceive themselves to be a part of the group. Groups can be
very useful in organizations. The following are the various benefits of groups:
·
Groups are able to utilize individual talents and
resources in a better way.
No comments:
Post a Comment