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DRIVE
SUMMER
2014
PROGRAM
MBADS
(SEM 3/SEM 5) MBAFLEX/ MBA (SEM 3)
PGDOMN
(SEM 1)
SUBJECT
CODE & NAME
OM
0010 - OPERATIONS MANAGEMENT
BK
ID - B1934
CREDITS
& MARKS - 4 CREDITS AND 60 MARKS
Q.1.
What are the elements and objectives of operations management? ( Define
operations management and Explain its elements, Explain its objectives) 10
ANS:
Operations Management
Operations involve transforming
inputs into outputs, whereas management deals with transforming these
inputs as per the organisation’s policies. Thus, operations management
deals with the processes that help in designing, creating, producing,
distributing and delivering goods and services. In other words,
operations management is the management of the processes that help in
producing or delivering goods and services. Operations management seeks to
develop efficiency in using the
Q.2.
Explain operations research models. ( Give the classification of various models
and discuss the models) 10
ANS:
Operations Research Models
A model can be defined as an
abstract representation of real systems. It provides a clear framework
for understanding and dealing with real operational problems in an
organisation. The complexities of a problem can be changed to the
logical structure with the help of the model. Usually, it does not
Q.3.
What is meant by multiple goal programming ? Give the steps for solving a goal
programming problem using the graphical method of goal programming. ( Define
multiple goal programming, Explain two
types of goal programming with multiple goals, Define the graphical method for
solving goal programming and Give the steps for solving a problem using the
graphical method of goal programming) 10
ANS:
Goal Programming with Multiple
Goals
From the preceding discussions
and example in the last section, it is inferred that when it comes to
the concept of multiple goal programming, the organisation
simultaneously wants to pursue multiple goals. The goal set by a
decision-maker may be one sided or two sided. There are mainly two types of
goal programming with multiple goals, which are as follows:
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Q.4.
What are the applications of queuing models. What is multiple server model of
the queuing system. State its assumptions. ( Explain the application of queuing
models in various areas, Define the multiple server model and Explain the model
with assumptions) 10
ANS:
Applications of queuing models
Customers are the primary source
of revenue for an organisation. They are satisfied if the organisation
provides products or services at minimum cost and within the stipulated
time. If an organisation makes unwanted delays in delivering services,
customers may become highly dissatisfied and switch to other brands.
Therefore, the waiting time of customers and the cost of providing
services should be
Q.5.
What are the various priority rules used in the process of sequencing? (Define
sequencing and Explain the priority rules used in the process of Sequencing) 10
ANS:
Sequencing
Sequencing involves determining an
order in which the jobs need to be assigned to facilities such as men
and machines. The jobs are required to be processed by a server or a set of
servers, meaning that sequencing can be translated into the form of a
queue. Sequencing is the act of defining an order of a
Q.6.
Explain the concept of replacement models. What are the limitations of
replacement models?( Define the concept of replacement models, Explain the
importance of replacement models, Explain the limitations of replacement
models) 10
ANS:
Concept
of replacement models
Every organisation needs to
decide when the replacement of machines and equipment will be economical.
Replacement takes place when fixed assets, such as machines, equipment, and
other tools, need to be replaced due to declined efficiency, failure, or
breakdown. Replacement also takes place when more efficient equipment is
available in the market or the maintenance of the existing
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