Get fully solved assignment, plz drop
a mail with your sub code
computeroperator4@gmail.com
Charges rs 125/subject and rs 700/semester only.
our website is www.smuassignment.in
if urgent then call us on 08791490301, 08273413412
DRIVE SUMMER
2014
PROGRAM/SEMESTER
MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDTQMN (SEM 1)
SUBJECT
CODE & NAME
QM0011
PRINCIPLES
& PHILOSOPHIES OF QUALITY MANAGEMENT
Q1.
Quality has different perspectives. Explain the two main perspectives of
Quality. (2 main perspectives of Quality)
Answer:
Quality in
Different Perspectives
Quality is needed right from the
beginning. There is no use trying to maintain quality, only by sending good
parts out of the Company and rejecting defective parts. Quality should start
while planning itself. This will reduce the defective parts at the end. Some
argue that there is no need of separate “Quality Department” if every Employee
does the job in a right manner using right methods throughout the process.
Quality has thus different perspective. Let us see two main perspective of
Quality.
Q2. Explain Crosby’s Four Absolutes of Quality and 14 steps to hassle
free management. (Crosby’s four
absolutes of Quality, Crosby’s 14 steps to hassle free management)
Answer:
Crosby’s Four
Absolutes of Quality
Crosby espoused his basic
theories about quality in four Absolutes of Quality Management as follows:
1. Quality means
conformance to requirements, not goodness.
According to Crosby, once the
requirements are specified then quality is judged solely on the criteria of
whether they are met or not; aesthetics or feelings don’t come into it. It is
then the duty of management to specify those requirements very clearly, to say
what they want. This, Crosby believes, is one of the major failings of
management.
Q3. 5S
is a structured program to achieve a well-organized workplace, its cleanliness
and standardization, for a safer, more efficient and more productive operation.
Explain the principles and implementation stages of 5S. (Principles – 5 marks,
implementation stages – 5 marks) 10 marks
Answer:
‘5S’ Principles
1. SEIRI
Theme: Sorting,
Tidiness [Sorting
good and bad, useable and non useable]
Sorting simply means to segregate
what all to keep or stored at each work station, that is segregating
unnecessary items into „wanted‟ and „unwanted‟ and discards the unnecessary
items from the workplace. The golden rule is to remove anything that will not
be used within next 30 days from the workplace.
Q4.
a.
Explain briefly the concept of Just-In-Time that formed the backbone to Toyata
plant in achieving operational excellence.
b.
Discuss how the Poka- Yoke approach towards zero defect help in achieving cost
effective production and customer satisfaction.
(Explanation
of the Concept of Just-In-Time, Explanation of the Concept of Poka-Yoke)
Answer:
Answer.
Just-in-Time [Jit] –
Concept in Toyota Production System
Dr. Shingo and Mr.
Taiichi Ohno have invented/ rediscovered the Just in Time system-which has
become the backbone of the Toyota production system. The synergy created by
this industrial revolution and its powerful effects which influenced the
international economic order.
Q5.Total
Productive Maintenance aims for greater manufacturing competitiveness through
improved effectiveness of machines and equipment. Briefly explain the Eight
Pillars of Total Productive Maintenance. (Meaning – 2 marks, Explanation – 8
marks) 10 marks
Answer:
Total
Productive Maintenance -TPM is a maintenance program which
involves a newly defined concept for maintaining plants and equipment. The goal
of the TPM program is to markedly increase production while, at the same time,
increasing employee morale and job satisfaction.
Total Productive Maintenance is
defined as the means to achieve high level of productivity, efficiency and
effectiveness with zero loss concepts through total participation of all
employees with self managing abilities in practices, to achieve total
Q6.Discuss
the meaning and importance of six sigma. Explain the steps in implementing six
sigma. (Meaning – 2 marks, Importance – 3 marks, Steps – 5 marks)
Answer:
Meaning of Six
Sigma
Six Sigma is a management
philosophy developed by Motorola that emphasizes setting extremely high
objectives, collecting data, and analyzing results to a fine degree as a way to
reduce defects in products and services. The Greek letter sigma is
sometimes used to denote variation from a standard. The philosophy behind Six
Sigma is that if you measure how many defects are in a process, you can figure
out how to systematically eliminate them and get as close to perfection as
possible. In order for a company to achieve Six Sigma, it cannot produce more
than 3.4 defects per million opportunities,
Get fully solved assignment, plz drop
a mail with your sub code
computeroperator4@gmail.com
Charges rs 125/subject and rs 700/semester only.
our website is www.smuassignment.in
if urgent then call us on 08791490301, 08273413412
No comments:
Post a Comment