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Bachelor of Business Administration – BBA
Semester 1, fall 2016
BBA106 – Communication Skills – 4 Credits
(Book ID: B1497)
Assignment - 60 marks
Note: Answer all questions. Kindly note
that answers for 10 marks questions should be approximately of 400 words. Each
question is followed by evaluation scheme.
Q1.
Depending on the channel used and the style of communication, there can be
various types of communication. Explain the various types of communication
based on channels and style?
(Meaning
of communication-2 marks, Types of communication based on communication
channels-4 marks, Types of communication based on style and purpose-4 marks) 10
marks
Answer.
Meaning
of communication
Communication is a process whereby the
meaning is defined and shared between living organisms. Communication requires
a sender, a message, and an intended recipient, although the receiver need not
be present or be aware of the sender's intention to
Q2.
As a listener, why do you think listening plays a vital role in the
organization? Co-relate the importance of the listening process in workplace
with probable measures to be taken to improve it.
(Purpose
of Listening-3 marks, listening as an Important Skill in Work Place-4 marks,
Measure to Improve Listening-3 marks) 10 marks
Answer.
Purpose
of Listening
The
basic purpose of listening is to pass on the information from the sender to the
receiver and that the receiver attentively listens to it. In turn, the listener
advocates certain actions accordingly. For example, a child attentively listens
to what his parents say
Q3.
Discuss different types of communication network practiced in an organization.
(Meaning
of Communication Network-2 marks, Types of Communication Network-8 marks) 10
marks
Answer.
Communication
Network
Communication Network refers to a simple
form or means of intersection of lines in all directions where messages are
sent with high accuracy, speed and smoothness. In other words, it is the
pattern of communication among all the employees within the
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