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DRIVE Fall
2016
PROGRAM
MBA (sem
3)/MBADS (3 and 5)/PGDHSMN sem 1
SUBJECT
CODE & NAME
MH0052 –
Hospital Organization, Operations and Planning
BOOK
ID-B1213
CREDIT
& MARKS-4 Credits, 60 marks
Q.1
Define a hospital. Explain the steps in hospital planning.
Answer:
“A hospital is an
integral part of a social and medical organization, the function of which is to
provide for the population complete health care, both curative and preventive,
and whose outpatient services reach out to the family in its home environment;
the hospital is also a centre for the training of health workers and biosocial
Q2. Define
hospital administration. Explain the need for hospital administration and add a
note on functions of a hospital administrator.
Answer:
Hospital administration is the
management of the hospital business. Hospital administration is made up of many
healthcare managers and executives who take care of individual departments.
They are in charge of all the administrative or management functions of their
respective departments. These various
Q.3 Explain
the process of material management in a hospital. (Overview of material
management in hospitals, Mentioning all the processes, Explanation of all the
processes of material management)
Answer:
Materials
management is an important issue for healthcare systems because it influences
clinical and financial outcomes. Before selecting, adapting and implementing
leading or optimized practices, a good understanding of processes and
activities has to be developed. In real applications, the information flows
Q.4.
Discuss in brief the planning, design and staffing of a billing department in a
hospital. (Explanation of planning a billing department, Explanation of
designing a billing department, Explanation of staffing in a billing
department) 4, 3, 3
ANS: Brief
outline of billing department:
The
decision on how to bill, file insurance claims, document these claims, and
finally to collect on these claims is one of the most important decisions a
Hospitalist practice will make, second only to selecting the best physicians to
Q.5.
Discuss the managerial skills required to be possessed by a health service
manager. (Mentioning the three major categories of managerial skills,
Explanation) 1, 9
ANS:
Managerial skills: three
major categories of managerial skills are given below.
A. Knowledge of Subordinate Functions
B.
Interactive Skills
C.
Administrativ
Q.6
Imagine that you are appointed as a consultant for setting up a Radiology and
X-ray unit in a tertiary care teaching hospital. What are the planning
considerations you have to keep in your mind before executing the task? (Importance of Radiology and X-ray unit in a
hospital, Planning considerations) 2, 8
Answer :
Importance of Radiology and X-ray unit in a hospital :
The
imaging department within a hospital or as a stand-alone centre can be treated
as a separate business as it is a big profit centre. Apart from providing
routine and specialised diagnostic services with imaging technique for indoor,
out-patients and walk-in patients it also provides therapeutic services like
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