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ASSIGNMENT
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DRIVE
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FALL DRIVE 2016
|
|
PROGRAM/SEMESTER
|
MBADS – (SEM 4/SEM 6) /
MBAN2 / MBAFLEX – (SEM 4) / PGDISMN (SEM 2)
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SUBJECT CODE & NAME
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MH0059 – Quality Management in Healthcare Services
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BOOK ID
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B1323
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CREDITS
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4
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MARKS
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60
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Note: Answer
all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme
1. Explain the requirements of quality patient care.
Answer:
The requirements of quality patient care are as
follows:
1. Patient safety management program
Education of the mass is insufficient and particularly in rural areas.
Methodological uniformity is required in terms of analysing and
reporting.
The creation of a world alliance for patient safety is an important step
in the quest to improve the safety of healthcare. In present times, no one has
the expertise, funding or research and delivery
2. Explain the fundamentals of lean management. Add a
note on lean thinking in healthcare.
Answer:
Fundamentals of lean management
The fundamentals of lean management are:
·
Identify the value stream
·
The first step in lean management initiative must
define the value which is in turn defined by consumers‟ current and future
requirements. If you do not know what customers truly value then how can you
3
Explain the implementation of QMS in healthcare organisation.
Answer: Steps to Creating a Total Quality Management
System
1. Clarify
Vision, Mission and Values
Employees need
to know how what they do is tied to organizational strategy and objectives
which makes it important that all employees understand where the organization
is headed (its vision), what it
4 Define accreditation and certification. List the
benefits of accreditation and certification of hospitals.
Answer : Certification and Accreditation (C&A or
Can) is a process for implementing information security. It is a systematic
procedure for evaluating, describing, testing and authorizing systems prior to
or after a system is in operation. The C&A process is used extensively in
the U.S. Federal Government. Some C&A processes include FISMA, NIACAP,
DIACAP and DCID 6/3.
NIST
5. Define total quality management. Discuss the
importance of TQM in healthcare.
Answer : Total
quality management :
Total Quality
Management / TQM is an integrative philosophy of management for continuously
improving the quality of products and processes. TQM is based on the premise
that the quality of products and processes is the responsibility of everyone
involved with the creation or consumption of the products or services which are
offered by an organization, requiring the involvement of management
6 Explain the methods of performance evaluation in
healthcare services.
Answer : : Evaluation can
only take place in fertile ground. This means that key actors should have an
appreciation of the analysis enterprise and a desire to use analysis as a tool
for decision-making. In addition, there needs to be active discussion between
the evaluator and decision-makers about what new
Get fully solved assignment. Buy
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we will revert you within 2-3
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if urgent then call us on 08791490301, 08273413412
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