Monday 28 November 2016

bt8902 smu bsc it fall 2016 (jan/feb 2017 exam) Vth sem assignment

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PROGRAM
BSC IT
SEMESTER
FIFTH
SUBJECT CODE & NAME
BT8902, E-COMMERCE

Qus:1 Explain the different operation modes associated to e–commerce.
Ans:
The modes of operation associated with E – Commerce:
As we are already aware of the fact that in E–Commerce sale and purchase of goods or services take place over the internet, the operations are categorized under the following four modes:

a)      Revenue


Qus:2 What is a protocol? List the common properties of a protocol.

Ans: A protocol is a convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. In its simplest form, a protocol can be


Qus:3 Differentiate between direct and indirect metrics.
Ans:
Differentiate between direct and indirect metrics:
In software metrics theory, one problem is the separation of direct and indirect metrics or measurement. Direct measurement of an attribute is the measurement that does not depend on the measurement of any other attribute. Indirect measurement of an attribute is the measurement that involves the

Qus:4 Explain the architectural components of CRM.
Ans:
The architectural components of CRM
These components are:

1.)    Customer’s information repository It is at the centre of any CRM solution occupying a pivotal place, like the heart. It is the database that holds the customer information and serves as the central

Qus:5 Explain knowledge management system and its goals.

Ans: Firms have long known about the increasing role that knowledge plays in economic processes. The companies understand the importance of knowledge along with their its traditional


Qus:6 Write short notes on growth of e-Bay.

Ans: From the above given information about how eBay works, we observe that any product when associated with website and internet has a different way of functioning. The eBay website also learnt the importance of customer feedback and has taken necessary steps to assist its customers in

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