Sunday, 13 November 2016

mh0056 smu mba fall 2016 (jan/feb 2017 exam) IVth sem assignment

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DRIVE- Fall 2016

PROGRAM- MBA (Sem 4), MBADS (Sem 4 / Sem 6), PGDHSMN (Sem 2)

SUBJECT CODE & NAME- MH0056 – Public Relations & Marketing for Healthcare Organizations

BOOK ID- B1320

CREDIT & MARKS-4 Credits, 60 marks


Q1. Explain the market for healthcare. Add a note on the factors attracting corporates to health sector.
Explanation of market for healthcare
Explanation of factors attracting corporates to health sector
Answer:
Market of healthcare:

Health economics is a branch of economics concerned with issues related to efficiency, effectiveness, value and behavior in the production and consumption of health and healthcare. In broad terms, health economists study the functioning of healthcare systems and health-affecting behaviors such as smoking.

A seminal 1963

Q2. Discuss the various steps involved in marketing research.
(Explanation of all the steps involved in marketing research) 10
Answer.
The various stages or steps in the marketing research process are discussed below:
1. Identification and Defining the Problem:
The market research process begins with the identification “of a problem faced by the company. The clear-cut statement of problem may


Q.3: Describe the types of public relations research.
Explanation of primary research
Explanation of secondary research

ANS:

Explanation of primary research:

Primary research
Primary research involves carrying out a complete original study. The two primary research techniques are as follows:


Q.4: Discuss the current scenario of medical tourism in India.
Explanation of medical tourism
Explanation of present situation of medical tourism
Advantages of medical tourism

ANS:

Explanation of medical tourism:
The medical tourism provider collects information about the treatment, estimated cost, duration of stay along with the list of hospitals and tourist destinations from the doctors and consultants and sends it across to the patient who is seeking

Q.5: Discuss the future of healthcare marketing.
Brief outline of healthcare marketing
Explanation of future of healthcare marketing

ANS:

Brief outline of healthcare marketing:
Healthcare marketing management is the process of understanding the needs and wants of the target market. Consumer protection and satisfaction are the core concepts of marketing. Healthcare marketing deals with the marketing of healthcare


Q.6: Explain the standard metrics to evaluate public relations in healthcare.
Key factors of PR measurement and evaluation
Explanation of various PR evaluation components

ANS:
Key factors of PR measurement and evaluation;

The key factors to be considered while focusing on the PR measurement and evaluation are:
§  To establish flawless programmed objectives and desired outcomes to measure results. For this, the PR goals must be linked directly with the overall goals of business programmed.
§  To differentiate between the measuring PR outputs that are usually short-term and measuring PR outcomes that can have an


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