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DRIVE-fall
2016
PROGRAM-MBADS
(SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT
CODE & NAME MU0011 – Management and Organizational Development
BK
IDB1726
CREDIT
& MARKS-4 Credits, 60 marks
Q.1.
Define Organizational Development
(OD).What are the characteristics of OD? (Definition of Organizational
Development,
Explain the characteristics of OD) 2,8
ANS:
Organisational
Development
In
its widest sense, OD is a planned approach to improve employee and
organisational effectiveness. This can be achieved by conscious
interventions in those processes and structures that have an immediate
bearing on the human aspects of the organisation. OD is the act,
process, or result of furthering, advancing or
Q2. As
an HR, you find that the OD professional in your organization is not competent
enough. What are the competencies you will consider in a good OD professional?
(Explain
any ten competencies required for OD professional) 10
Answer.
Competencies
required for OD professional
To be effective, all
OD practitioners must possess the following basic knowledge, skills and
attitudes which are listed below:
1.
Intrapersonal skills: As OD is a highly, uncertain
process which requires constant adjustment and innovation, OD practitioner must
possess
Q3. Discuss
the Ethical Dilemmas in practicing OD
(Explain
the ethical dilemmas in practicing OD) 10
Answer.
Ethical
Dilemmas in practicing OD
“Ethical dilemmas” are the
results of behaviours and inappropriate actions or roles on the part of both
change agents and client systems. Ethical problems and dilemmas are, therefore,
a mutual responsibility of change agents and client systems,
Q.4.What is
Performance Appraisal? What are the purposes and characteristics of Performance
Appraisal? Describe the steps in Performance Appraisal System. (Definition
of Performance Appraisal, Describing the purposes of Performance Appraisal, Describing
the characteristics of Performance Appraisal, Explanation of the steps in
Performance Appraisal System) 1,2,3,4
ANS:
Performance Appraisal
Performance appraisal
refers to the analysing and evaluating the performance of the employees
in fulfilling the duties, roles and responsibilities that have been
assigned to them. It is therefore a systematic process of assessing the
achievements that are related
Q5. What
is a Learning Organization? Discuss the attributes of a learning organization.
Explain the various learning disciplines in learning organization
(Definition
of a Learning organization, Describing the attributes, Explaining the five
basic learning disciplines) 2,3,5
Answer.
Learning
organization
The figure states that in the
condition of antecedent, the OD practitioners and the client system have their
own set of goals, values, needs, skills and abilities. These differences may or
may not be pointed out in the entry and the contracting phase. So when
Q6.
Write
short notes :
a) Goal
Setting
b)
Managing Workforce Diversity
Explanation of Goal Setting
Explanation of Managing Workforce Diversity
Answer:
Goal
setting:
Edwin Locke, an American
psychologist and a pioneer in goal-setting theory explains that specific and
difficult goals lead to higher performance than easy goals. It also suggests
that feedback and commitment lead to higher performance and bridges the gap
between the actual and expected performance of individuals. It also suggests
that for self-
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