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DRIVE Spring
2017
PROGRAMMBADS
(SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)
SUBJECT
CODE & NAME-MU0016 – Performance Management and Appraisal
BK ID-B1868
CREDIT
& MARKS-4 Credits, 60 marks
Q.1. Discuss the principles and dimensions of
Performance Management (Explaining the
principles of Performance Management, Explaining the dimensions of Performance
Management) 5,5
ANS:
Principles of
Performance Management
Every organisation has
its own principles for performance management. Let us now discuss some
key principles of performance management that are common to all
organisations.
·
It translates corporate goals into individual, team,
department and divisional goals.
·
It helps to
·
Q2
What do you mean by feedback? Explain its Role, Types and Principles.
Explaining
the meaning, role ,types and principles of feedback.
Answer:
Feedback
is the provision of information to people on how they have performed in terms
of results, events, critical incidents and significant behaviour during the
period under review. Feedback is a useful tool for indicating whether things
are going in the right direction and for redirecting effort. Your objective in
giving feedback is to provide guidance by
Q3 Assume
that you have joined as an HR in an organization. The first task assigned to
you is to conduct the Performance Appraisal Process. What according to you is
its purpose? Describe the entire Performance Appraisal process.
(Explain
any three purpose of Performance Appraisal, Explain the Performance Appraisal
Process) 3, 7
Answer.
Purpose
of Performance Appraisal
Performance appraisals
are essential for the effective management and evaluation of staff. Appraisals
help develop individuals, improve organisational performance, and feed into
business planning. Formal performance appraisals are generally conducted
annually for all staff in the organisation. Each employee is appraised by
his/her line manager. Performance appraisal is a method of evaluating the job
performance of an employee. It is an ongoing process of obtaining,
Q.4.
Discuss the
skills that a line manager require for effective Performance Management. (Listing
the skills, Explaining the skill) 1,9
ANS:
Skills that a line manager require for effective Performance Management
Whether you are
managing a team or a process, this practical, line manager or supervisor
training programme will give you grounding in the essential skills and
behaviours required to be able to communicate, motivate, build trust and lead
with confidence and authority. Employee
performance includes: Planning work and setting expectations. Continually
monitoring
Q5
Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics
in Performance Management(PM)
(Definition
of Ethics, Explaining the key factors to ensure Ethics in PM) 2, 8
Answer.
Ethics
The word 'ethics'
comes from the Greek word 'ethikos'. It refers to one's moral character and the
way in which society expects people to behave in accordance with accepted
principles. Most philosophers conclude that ethical failure occurs
Q6 Write
short notes on the following:
a)MBO
b)Behaviorally
Anchored Rating Scales Method (BARS)
(Explaining
the meaning and steps in MBO, Explaining the concept and process of BARS) 5,5
Answer.
a)
MBO
This method involves setting
particular calculable goals with each employee and then respectively discussing
his/her progress towards these goals. The term MBO refers to an inclusive
organisation-wide goal setting and appraisal programme
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