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DRIVE
Summer 2015
PROGRAM
BBA
SEMESTER
V
SUBJECT
CODE & NAME BBA501 - PRODUCTION AND OPERATIONS
MANAGEMENT
Qus:1
Answer the following questions:
a.
What are the differences between goods and services?
b.
Explain the basic elements of strategic plans.
c.
Mention the importance of sales forecasting?
Answer:
a. List any 3 differences between goods and
services:
Qus:2
What are the characteristics of a good product design?
Answer:
List the 9 characteristics of a good product
design:
(i)
Functionality
(ii)
Reliability
(iii)
Productivity
Qus:3
Write short notes on:
a. Production control
b. Subcontract purchasing
c. Supply alliances
Answer:
a.
Production control:
Following
are the two types of production control:
Input
Output
Qus:4
Answer the following questions:
a. What are the limitations of PERT
and CPM?
b. List any 4 general principles of
plant layout.
c. What are some of the problems
faced by organizations while laying down a maintenance policy?
Answer:
a.
List the 3 limitations of PERT and CPM:
CPM and PERT have been criticized
in the past for the following reasons:
b.
List any 4 general principles of plant layout:
The general principles
of plant layout are as follows:
Qus:5
There are several techniques for measuring work. Explain the most common
techniques used for measuring work.
Answer:
Briefly
explain the 4 common techniques of measuring work:
(i) Time study:
This method of
work measurement is generally used when the work is repetitive. It is a
sampling process in which a few observations of a sample are taken. Some
principles are followed in breaking down the job into its activities. These
are:
• Each
Qus:6
There are a number of other tools that can be used for quality planning, and
the one that is gaining popularity is ‘The New Seven Management and Planning Tools’.
Which are the ‘New Seven Tools’?
Answer:
List
the 7 new tools of quality planning:
(a)
Affinity diagram
(b)
Interrelationship digraphs
(c)
Tree diagram
(d)
Matrix diagram
(e) Process
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