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PROGRAM
BSC
IT
SEMESTER
FIFTH
SUBJECT
CODE & NAME
BT8902,
E-COMMERCE
Qus:1
Explain the modes of operation associated with E – Commerce.
Ans:
The
modes of operation associated with E – Commerce:
As we are
already aware of the fact that in E–Commerce sale and purchase of goods or
services take place over the internet, the operations are categorized under the
following four modes:
a)
Revenue Generating Modes: E–Commerce
outlines the revenue generation modes that a firm can employ to generate
quicker
Qus:2
Explain the purpose of Network layer of the OSI model.
Ans:
The
purpose of Network layer of the OSI model:
The Network Layer is
responsible for the source to destination delivery of a packet across multiple
networks. It ensures that each packet gets from its point of origin to its
final destination. It also oversees the end to end delivery of individual
packets; however, it does not recognize any relationship between those
Qus:3
Differentiate between direct and indirect metrics.
Ans:
Differentiate
between direct and indirect metrics:
In software metrics
theory, one problem is the separation of direct and indirect metrics or
measurement. Direct measurement of an attribute is the measurement that does
not depend on the measurement of any other
Qus:4
Explain the architectural components of CRM.
Ans:
The
architectural components of CRM
These components
are:
1.) Customer’s information repository
It is at the centre of any CRM solution occupying a pivotal place, like the
heart. It is the database that holds the customer information and serves as the
central collective memory of the organization. Tools and technologies
associated and important to the data
Qus:5
Explain the working of a WAP transaction.
Ans:
The working of a WAP
transaction:
The wireless
application protocol is a set of specifications that was designed to allow
users to have easy access to internet and to make the content of internet
available on hand held devices such as mobile phones or PDAs, let us now study
how this protocol functions. Transaction carried out through
Qus:6
What is the purpose of Security and Resolution Centre of eBay? Explain.
Ans:
The
purpose of Security and Resolution Centre of eBay:
The website has
a dedicated “Security and Resolution Center” whose primary motive is to resolve
disputes that may arise between buyer and seller. In this “Security and
Resolution Center” of eBay, they have five
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