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Bachelor of Business Administration-BBA
Semester V
BB0025 – E Commerce – 2 Credits
(Book ID: B0035/B0104)
Note: Each question carries 10 Marks. Answer
all the questions.
Q1. Let us examine the simple task when an employee of a company
wants to buy a PC for his office.
Company
• Generate request for PC including the specifications.
• Approval process has to pass through one or more than one person,
depending upon the cost involved, the position and/or right of the person.
• Once sanctioned, request passes on to the purchasing
department.
• Identify the item & supplier: Selection of appropriate
model & supplier, with the help of office supply catalog. The person in the
purchasing department has to check more than one catalog and contact the
suppliers to find out the availability, present cost or may be latest version.
• Issue a purchase order, fax or mail it to the supplier.
Supplier
• Verify the credit and sales history of the ordering company.
• Check the warehouse for inventory; find out when it can be
delivered to the desired location, within the time frame. Once the supplier is
satisfied, then Create a transportation and inform the warehouse. Create an
invoice for the PC and mail it.
Finally PC reaches the office & the company pays the bill
for PC by some standard means.
Once the above given processes are digitized (if not, most of
the steps) business can be done online in e-Commerce. Certainly e-Commerce
results in reduction of procedural overheads, hence better performance at
reduced cost and time.
a. What are the procedural overheads you come across in the
traditional commerce?
b. Describe how ecommerce results in reduced cost and time.
Answer:
Traditional commerce can broadly be
defined as the exchange of valuable objects or services between at least two
parties. Such activity includes all of the processes that each party undertakes
to complete the transaction. The earliest form of traditional commerce is the
barter system.
The
Q.2
a. What are the different elements of E-C applications? [5
Marks]
A1 E-commerce business applications abound the market. Across
the Internet, there are numerous businesses and service providers that are
rolling out and offering e-commerce business
b. Explain the different layers of OSI reference model [5 Marks]
Ans. The
OSI Reference Model
The OSI
Q.3 Summarize the future directions of E-commerce. [10 Marks]
A3 The one constant is change, and in the area of an e-business
strategy, this is certainly the case. You can see that the need for staying
current on technology is the basis of your future e-
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