Tuesday, 24 October 2017

mi0038 smu mba summer 2017 (oct/nov 2017 exam) IVth sem assignment

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PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
MI0038 - ENTERPRISE RESOURCE PLANNING

Qus:1 Define Decision Support System. Explain the characteristics, role and limitations of DSS.
Define DSS                                                                                        2
Characteristics, Role and Limitations of DSS                                8
Answer: DSS is an interactive information system that provides substantial support to managers while taking critical business decisions. It is a computerized information system that is capable of performing logical data analysis and testing hypothesis. Some of the popular definitions of DSS are as

Qus:2 Describe the functions of Plant maintenance module ERP
Functions of Plant maintenance module                                         10
Answer: The plant maintenance module of an ERP system provides a range of necessary mechanisms that allow an


Qus:3 Explain briefly about Material Requirement Planning (MRP)
Material requirement Planning                                                       10
Answer: You have studied in the previous units that before the 1960s, organisations used various scientific inventory-control methods and models, such as Economic Order Quantity (EOQ), fixed order


Qus:4 What is the role of ERP in Inventory Management? Explain the features, benefits and limitations of ERP Inventory Management
Role of ERP                                                                                                               3         
Features, benefits and limitations of ERP Inventory Management                     7

Answer: The inventory management process of an organisation includes various activities. Some of these activities are:
 Identifying stock requirements
 Determining the production

Qus:5 Write short notes on the following:
a. Sub-modules of CRM
b. Features of Human Resource Management(HRM) module
a. Explaining the 3 sub-modules of CRM                                       6
b. Listing at least 4 features of HRM module                                 4
Answer: Let us discuss the different sub-modules of CRM in detail.
Marketing
Qus:6 What are the new trends in ERP? Explain the latest ERP implementation Methodologies
New trends in ERP                                                                           6
Latest ERP implementation methodologies                                    4
Answer: Initially, the system was developed especially for large-scale organisations. ERP systems provided integrated and up-to-date information to these organisations about their differen business activities. This enabled organisations to streamline their business processes effectively, thereby,

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