Tuesday 24 October 2017

mh0057 smu mba summer 2017 (oct/nov 2017 exam) IVth sem assignment

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ASSIGNMENT DRIVE – summer 2017
PROGRAM – MBA;
SEMESTER- 4th
SUBJECT CODE & NAME-MH0057–Management of Healthcare Human Resources


Q1. Discuss management development in healthcare organisations.                                              
·         Definition
·         Methods
·         Management development programmes
·         Principles of management development 
·         Line and staff responsibilities in management development 1+1+2+4+2 = 10

Answer:
Definition:-
Management development is the process to enhance the skills and capacity of managers and professionals

Q.2: Describe recruitment in healthcare services.
·         Meaning and definition
·         Factors affecting recruitment process
·         Importance of recruitment
·         Sources of recruitment
·         Recruitment process

ANS:
Meaning and definition:
Recruitment refers to the process of attracting, screening, and selecting qualified people for a job at an organization or firm. This is done to meet the requirement of the organization in having the right people to do the right job at


Q3. Explain the objectives of HRM in healthcare.
·         Listing the objectives 
·         Explanation 2+8=10
Answer:
The objectives of HRM system in healthcare are as follows:
 To help the healthcare organisation reach its goals.
 To

Q4. Define performance appraisal. Describe the components of performance appraisal.
·         Definition
·         Mentioning the components
·         Explanation 1+2+7=10

Answer:
Definition of performance appraisal:-


Q5 Describe HR audit process.
·         Mentioning the phases and components of HR audit process 
·         Explanation of phases and components 2+8=10

Answer:
Phases in HR Audit:
HR audit process is conducted in different phases. These phases include:
Pre-Audit Information; Pre-Audit Self-Assessment; On-site Review; Records Review, Audit Report

Explanation

Q6 What is collective bargaining? Explain the principles and characteristics of collective bargaining.   
·         Definition
·         Explanation of principles
·         Explanation of characteristics  1+6+3=10
ANS:

Definition:-
According to

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