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DRIVE-Winter
2014
PROGRAM-Bachelor
of Business Administration- BBA
SEMESTER-1
SUBJECT
CODE & NAME-BBA102: ORGANIZATIONAL BEHAVIOUR
BK
ID-B1498
CREDIT
& MARKS-4 CREDITS & 60 MARKS
Note
– Answer all questions. Kindly note that answers for 10 marks questions should
be approximately of 400 words. Each question is followed by evaluation scheme.
Q1.
What is meant by Organisational Behaviour? Describe the interpersonal role and
informational role of managers.
(Meaning
of Organisational Behaviour, Explanation of Interpersonal role, Explanation of
Informational role) 2, 4, 4
Answer.
Organisational
Behaviour
Organizational
Behavior (OB) is the study and application of knowledge about how people,
individually and groups behave as individuals as well as in groups in the
organizations. Its main purpose is to build better
Q2.
What is the meaning of organisation design? Explain the following elements of
Organization Structure:
(a)
Hierarchy
(b)
Division of work
(c)
Unity of command
(Meaning
of organisation design, Explanation of Hierarchy, Explanation of Division of
work, Explanation of Unity of command)1, 3, 3, 3
Answer.
Organization
design
Organization
design refers to the construction or change of a structure within which the
work of the organization takes place. It is a process of integrating the
people, information and technology of anorganization. It is used to
Q3. Define the term ‘Learning’. Explain any three
theories of learning.
(Definition
of ‘learning’, Explanation of any three theories of learning)3, 7
Answer.
Definition
of ‘learning’
Learning
is defined as a relatively permanent change in behaviour (Akin 1987). In
the context of organisation, one of the managerial challenges is to instill
productive work behaviours in his employees. Learning is also defined as the
process of acquiring, assimilating, and internalizing cognitive,
motor, or behavioural inputs for their effective and varied use when required,
leading to an enhanced capability for further selfmonitored learning.
Q4.
What is meant by conflict? Describe the Sources of Conflict?
(Meaning of conflict, Description of sources
of conflict)2, 8
Answer.
Meaning
of conflict
Conflict
can be defined as a process in which one party perceives that another party has
negatively affected, or is about to negatively affect, some thing that the
first party cares about. Conflict can be within an individual, between two
individuals, within a team or group of individuals or between two or more
groups / teams within an
Q5.
Define the term ‘power’ with respect to organisational behaviour. What are the
sources of power? Explain.
(Definition
of the term ‘power’, Explanation of Sources of power)3,7
Answer.
Power
Power
is defined (Salanick and Pfeffer, 1971) as the “ability of those whopossess
power to bring about the outcome they desire”. Later in 1987 Pfeiffer defined
power as the “capability of one social actor to overcome resistance in
achieving a desired objective.”According to Robbins power is the
capacity that A has to influence the behavior of
Q6.
Explain the importance of Groups. Describe the stages of Group Development.
(Explanation
of importance of groups, Description of stages of group development) 4, 6
Answer.
Importance
of groups
A
group can be defined as a collection of two or more people who have a common
explicit goal and interact with each other for achieving the goal; members are
aware of each other and perceive themselves to be a part of the group. Groups
can be very useful in organizations. The following are the various benefits of
groups:
Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your
sub code
we will revert you within 2-3 hour or immediate
Charges rs
125/subject and rs 700/semester only.
if urgent then call us
on 08791490301, 08273413412
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