DRIVE
Winter 2014
PROGRAMMBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4)
PGDHRMN (SEM 2)
SUBJECT CODE & NAME-MU0016 – Performance
Management and Appraisal
BK ID-B1868
CREDIT & MARKS-4 Credits, 60 marks
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Q1.
Discuss the aims of Performance Management. (Explain the aims of Performance
Management) 10
Answer:
Aims of Performance Management
To
measure goal achievement: Overall evaluation of a company and its ability to set
and reach goals is critical for success. While several external factors such as
economy, demand, etc, may affect the organizational performance, we should
acknowledge that goal achievement is more related to effective employee
performance. Hence goals such as
Q2.
Discuss the steps in giving a constructive feedback. (Explain any five steps in
giving a constructive feedback) 10
Answer:
Steps in giving a constructive feedback: You can learn to give a good
feedback if you keep in mind the following steps.
Step 1:
State the constructive purpose of your feedback or context: State
your purpose briefly by indicating what you'd like to cover and why it is important.
If you are initiating feedback, this focus keeps the other person from
Q3
Assume that you have joined as an HR in an organization. The first task
assigned to you is to conduct the Performance Appraisal Process. What according
to you is its purpose? Describe the entire Performance Appraisal process.
(Explain
any three purpose of Performance Appraisal, Explain the Performance Appraisal
Process) 3, 7
Answer.
Purpose of Performance Appraisal
The main objective of
performance appraisals is to measure and improve the performance of employees
and increase their future
Q4
Explain the concept of 360-Degree feedback system. Discuss the purpose and
components of a 360-degree appraisal method.
(Concept
of 360-degree feedback system, Explaining the purpose of a 360-degree appraisal
method, Explaining the components of a 360-degree appraisal method) 2, 4, 4
Answer:
Concept of 360-degree feedback system
The number (360)
indicates all-round appraisal. In 360-degree appraisal, the feedback about an
employee’s performance comes from all the sources. While 180-degree refers to
top-down and bottom-up feedback, numbers more than this indicate feedback from
various other groups apart from the top-down and bottom-up across the
organisation. For example,
Q5
Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics
in Performance Management.
(Definition
of Ethics, Explaining the key factors to ensure Ethics in PM) 2, 8
Answer.
Ethics
Ethics, sometimes
known as philosophical ethics, ethical theory, moral theory, and moral
philosophy, is a branch of philosophy that involves systematizing, defending
and recommending concepts of right and wrong conduct, often addressing disputes
of moral diversity.
Q6. Write short notes on the following: 5, 5
a)
Forced Distribution Method
b)
Essay Appraisal Method
Answer:
Forced Distribution Method: Forced distribution method has its roots in normal
distribution, a topic found in statistics. The employees should normally
be very good, good, average, below average, bad, etc. In other words,
the rating should be evenly spread. In forced distribution method, the
manager is told to ensure that people are evenly spread. Thus, he has to
fit some percentage in very good, some in good, etc., with some
discretion. It is generally applied to several components taken together
rather than one component. For example, you do not do force distribution
for honesty separately and
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