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DRIVE-
SPRING 2017
PROGRAM-
MBA (Sem 3), MBADS (Sem 3 / Sem 5), PGDHSMN (Sem 1)
SUBJECT
CODE & NAME- MH0052 – Hospital Organization, Operations and Planning
BOOK
ID- B1213
CREDIT
& MARKS-4 Credits, 60 marks
Q.1: Discuss in brief the members of hospital
planning team and their role in designing the hospital.
Listing the members of hospital
planning team
Explanation of their roles in
designing the hospital
ANS:
Listing the members of
hospital planning team:
The
hospital planning team should ideally consist of the following members:
1. Hospital
Administrator
2.
Hospital
Q.2: Define medical record. Describe the policies
and procedures adopted in the medical records department.
Definition
Listing the various policies and
procedures
Explanation of various policies and
procedures of the MRD
ANS:
Definition:
A „medical record‟ is defined as
a systematic documentation of patient personal/social data along with history
of his/her ailments, clinical findings, investigations, diagnosis, treatment
given, follow-up and final
Q.3: Discuss the essential principles for managing hospital
materials.
Listing the 7 essential principles
Explanation of 7 essential
principles
ANS:
Listing the 7 essential
principles:
The seven underlying principles
are Quantity, Price, Source, Delivery Methods, People and the most important
one
Q.4: Discuss in brief the planning, design and
staffing of a billing department in a hospital.
Brief outline of billing department
Explanation of planning billing
department
Explanation of designing billing
department
Explanation of staffing billing department
ANS:
Brief outline of
billing department:
The Central billing department
plays an important role, as liaison office between the management and the
patients, in addition to its prime duty of
Q.5: Discuss the managerial skills required to be possessed
by a health service manager.
Mentioning the 3 categories of
managerial skills
Explanation of 3 categories of
managerial skills
ANS:
Mentioning the 3
categories of managerial skills:
Managerial skills can be broadly
divided into the following three categories:
A.
Knowledge of
Q.6: Imagine that you
are appointed as a consultant for setting up an outpatient department in a
tertiary care teaching hospital. What are the planning considerations you have
to keep in your mind before executing the task?
Importance of outpatient department
in a hospital
Planning considerations
ANS:
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