Monday, 27 February 2017

bba304 smu bba winter 2016 (april/may 2017 exam) IIIrd sem assignment

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DRIVE:          Winter 2016
PROGRAM: Bachelor of Business Administration- BBA Semester 3
SEMESTER: 3
SUBJECT CODE & NAME: BBA 304 - Advertising and sales
BK ID: B1598
CREDITS AND MARKS: 4 CREDITS AND 60 MARKS

Q.1: Define advertisement and explain its major characteristics with examples.
Definition (3 Marks)
Characteristics (7 Marks)
Ans:

Definition:
"Advertising is the non-personal communication of information usually paid for and usually persuasive in nature about products, services or ideas by identified sponsors through the various media to reach

Q.2: Explain the word copywriting with definition. Also write in detail the copywriting guidelines.
Definition (3 Marks)
Guidelines (7 Marks)
Ans:

Definition:
Copywriting is a specialised form of communicating ideas that are meant to serve the requirements of modern marketing. It helps in establishing links between advertisers and their prospects. It may


Q.3: What are the advantages and disadvantages of newspaper as a medium of advertising?
Advantages (5 Marks)
Disadvantages (5 Marks)
Ans:

Advantages:
The advantages of newspapers.
Range of market coverage Advertisers can reach local or metro markets, special interest groups and racial and ethnic groups in a cost- efficient manner.
Comparison shopping Consumers use newspapers for comparison shopping, so they are especially useful for

Q.4: What do you mean by Public relations (PR)? What are the difference between PR and advertising?
Meaning (5 Marks)
Differences (5 Marks)
Ans:

Meaning:
“Public relations” is used to build rapport with employees, customers, investors, voters or the general public. Public Relations (PR) is the actions of a corporation, store, government, individual etc. in promoting goodwill between itself and the public, the community, employees, customers etc.


Q.5: Define personal selling and explain the steps involved in personal selling process?
Definition (3 Marks)
Steps (7 Marks)
Ans:

Definition:
Personal selling can be defined as an oral communication with the potential buyers of a product with the intention of making a sale. It may focus initially on developing a relationship with a prospect, but ultimately

Q.6: Explain the various methods for evaluating the performance of salespeople?
Each method carries (10 Marks)
Ans:

Companies use different forms or methods for evaluating the salespeople. Some of the commonly used forms are:
1. Graphic rating scales: This method is most commonly used in sales organisations. It is particularly useful in evaluating the salespeople’s qualitative behavioural or efforts related criteria. The example shown below presents several qualitative behavioural criteria used for evaluating the salespeople.
2. Ranking: This

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