Monday, 27 February 2017

qm0025 smu mba winter 2016 (april/may 2017 exam) IVth sem assignment

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DRIVE
winter 2016
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
QM0025 - QUALITY STANDARDS AND MODELS

Q.1: Define - Quality Standards. Explain its importance.
Quality Standards
Importance of Quality Standards
ANS:

Quality Standards:
Quality standards would enable the organisation to decide the optimum level of quality of its finished goods. This would also ensure that all the processes involved are in accordance to the desired quality. Standards pertaining to assurance of quality facilitate efficient communication, trade and optimum utilisation

Q.2: State - ISO 18001. Describe the contents of OHSAS 18001: 2007.
Meaning of ISO 18001 standard
Contents of OHSAS 18001: 2007    
ANS:

Meaning of ISO 18001 standard:
OHSAS 18000 is an international occupational health and safety management system specification. It comprises two parts, 18001 and 18002 and embraces a number of other publications.
For the record, the following other documents, amongst others, were used in the creation process:

Q.3: Explain - ISO/TS 16949. Also explain the core tools associated with ISO/TS 16949.
ISO/TS 16949
Core tools associated with ISO/TS 16949
ANS:

ISO/TS 16949:
“ISO/TS 16949: 2009, in combination with ISO 9001: 2008, defines the QMS requirements for the design and development, production, and relevance, installation, and service of automotive-related products.”


Q.4: Explain - Staged representation in ‘maturity levels’
Staged representation in ‘maturity levels’
ANS:

Staged representation in ‘maturity levels’:
Each maturity level, except for the initial level, includes a set of inter-related practices in critical areas of workforce management. When institutionalised and performed effectively, these workforce practices

Q.5: Explain - Services Offered by COPC
Services Offered by COPC
ANS:

Services Offered by COPC
COPC’s service offerings are categorised into three

Q6. Explain - Aerospace QMS Audit Programme
Aerospace QMS Audit Programme
Aerospace QMS Audit Programme
Answer:

A typical internal aerospace audit programme is carried out through the following steps:

1.      Conducting compliance audit programme: It comprises a general audit questionnaire, a management audit questionnaire, a resource audit questionnaire, a realisation audit questionnaire, and a remedial audit questionnaire. These questionnaires need to be duly filled in this programme. After the entire compliance

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