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PROGRAM
BCA
(REVISED FALL 2012)
SEMESTER
5
SUBJECT
CODE & NAME
BCA5043,
E-COMMERCE
Q1
Briefly explain various activities of e–commerce.
Answer:
Electronic
Commerce is a range of online business activities that includes explaining
products or services and providing a mechanism for customers to buy those
products and services from a website. It encompasses online shopping and online
purchasing.
The primary
activities of electronic commerce comprises:
Product or
Service
Qus:
2 what is the purpose of HTTP protocol? Briefly explain Website Communication.
An:
The
purpose of HTTP protocol:
The Hypertext Transfer
Protocol (HTTP) is a stateless protocol, which means that there is no
preservation of information whenever an HTTP request and response takes place
on the internet. A
Q3.
What are the advantages and disadvantages of XML?
Answer:
Following are the advantages of
using XML:
·
Its
self –
Qus:4
What do you mean by Electronic funds transfer? What are the different
requirements for Electronic funds transfer?
Ans:
Electronic
funds transfer:
The development of
money is not dependent solely on objective characteristics. Subjective
evaluations play a critical role. Ultimately, consumers determine what form of
money is most desirable – people simply substitute cheaper and more convenient
forms of money for expensive and inconvenient
Qus:5
Explain the architectural components of CRM.
Ans:
The
architectural components of CRM
These components
are:
1.) Customer’s information repository
It is at the centre of any CRM solution occupying a pivotal place, like the
heart. It is the database that holds the customer information and serves as the
central collective memory of the organization. Tools and technologies
associated and important to the
Q6. Explain the issues of risk management in
e-business.
Answer:
An
e-business must manage its e-business risks as a business issue and not just a
technological issue. An e-business must consider the direct financial impact of
immediate loss of revenue,
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