Wednesday, 4 April 2018

smu mba 2nd sem assignment spring 2018 (july/aug 2018 exam)


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PROGRAM
Masters of Business Administration - MBA
SEMESTER
II
SUBJECT CODE & NAME
MBA201
Production & Operation Management
SET 1
Qus:1 Differentiate between Production Planning and Production Control. Point out various functions of Production Planning and Production Control.
Functions of Production Planning                           5
Functions of Production Control                             5
Answer: Master production schedule sets the quantity of each end item to be completed during each time period of the short-range planning. The details are arrived at after verifying the progress of the schedules of work, expected receipts, available stocks from inventory, and the needs


Qus:2 What do you mean by Strategic management process? Differentiate between Environmental scanning & Differentiation strategies
1. Strategic management process     4
2. Environmental scanning               3
3. Differentiation strategies              3
Answer: Strategy formulation and development has been historically analysed and debated in different fields of study. While strategy formulation is largely influenced by the situational forces, the core practices like value addition, customer focus, total quality, and concern for environment will

Qus:3 Explain various Elements or Components of Operations Strategy in detail.
Elements of operations strategy:
1) Designing of the production system        2
2) Facilities for production and services      2
3) Product or service design and development       1.5
4) Technology selection, development, and process development             1.5
5) Allocation of resources     1.5
6) Focus on facilities planning          1.5
Answer: Designing of the production system
The designing of the production system involves the selection of the type of product design,


SET 2
Qus:1 Explain The Strategic Importance of Forecasting.
Strategic Importance of Forecasting in term of Human Resource           5
Strategic Importance of Forecasting in term of Supply Chain Management.     5         
Answer: Forecast is very much required for all types of industrial activity and also for those industries which are

Qus:2 Explain the concept of Rating Method for Location decision sequence. Discuss different types of Rating methods.
Rating plan method  2
Factor rating method            2
Point rating method  2
Break-even analysis  2
Centre of gravity method     2
Answer: In the case of general factors or special factors – each factor has its own importance in determining the location of a plant. Therefore, ranking them and giving weightage for them is one

Qus:3 What do you mean by Quality? Point out, various dimensions of quality?
Meaning of Quality               4
Dimensions of Quality           6
Answer: “Quality” has been defined in many different ways and as such there is no commonly agreed definition of quality. Different experts and “gurus” have given definitions based on their observations,
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DRIVE
SPRING 2018
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
II
SUBJECT CODE & NAME
MBA202 – FINANCIAL MANAGEMENT
Set – I

Q 1.Financial planning means deciding in advance the financial activities to be carried on to achieve the basic objective of the firm. Explain the objectives, benefits and guidelines for financial Planning.
a) Objectives     4
b) Benefits        3
c) Guidelines    3
Answer-
Objectives of financial planning

Financial planning is a process by which funds required for each course of action is decided. Financial planning means deciding in advance the financial activities to be

Q 2.Explain the ‘Rule of 69’ and ‘Rule of 72’.
The below depicts the interest rates offered by the fixed deposit scheme of a bank.
Period of deposit
Rate per annum
<45 days
9%
46 days to 179 days
10%
180 days to 365 days
10.5%
365 days and above
11%

What will be the status of Rs. 1,00,000 after four years if it is invested at this point of time?
a) Explanation of ‘Rule of 69’ and ‘Rule of 72’  5
b) Solution to the problem     5
Answer-
Rule 72 is a rule-of-thumb method used to determine how many years it takes to double in investment money.
For example, using the rule of 72, dividing the number 72 by the fixed rate of return

Q 3.Calculate the upper and lower limits, and the return point as per MO (Miller-Orr) model for Gupta Industries which have a policy of maintaining Rs. 500000 minimum cash balance. The standard deviation of the company’s daily cash flows is Rs. 200000. The interest rate is 14%. The company has to spend Rs. 150 per transaction.
Solution to the problem  10
Answer-
Solution
Z = 3√3/4*(cσ2/i)
3√3/

Set – II

Q 1.Roy Ltd. has an expected usage of 50,000 units of a certain product during the next year. The cost of processing an order is Rs 20 and the carrying cost per unit per annum is Rs 1. Lead time for an order is seven days and the company will keep a reserve of three days usage. Calculate EOQ and Re – order point. Assume 250 days in a year.
a) Calculation of EOQ  5
b) Calculation of Re-order point   5
Answer


Q 2.List and explain the various costs associated with Maintaining Receivables.
Costs associated with Maintaining Receivables 10
Answer-
Costs Associated with Maintaining Receivables
There are four different varieties of costs associated with maintaining receivables: capital cost,


Q 3.Stability of dividends is the consistency in the stream of dividend payments. This method relates to the payment of certain amount of minimum dividend to the shareholders. List and explain the advantages because of it?
Advantages which are due to Stability of dividend  10
Answer-
Stability of dividends is the consistency in the stream of dividend payments. This method relates to the payment of certain amount of minimum dividend to the
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PROGRAM
Master of Business Administration - MBA
SEMESTER
II
SUBJECT CODE & NAME
MBA203
Marketing Management
Set 1
Qus:1 Write short notes on 7Ps of Marketing Mix and Marketing Planning Process.
Answer: To develop an effective marketing mix the company should consider the following factors and then choose the most

Qus:2 Explain Marketing Information System (MIS). What are the various characteristics of MIS?
Answer: The Internet is promptly changing the way business views marketing information systems. New business models present challenges and opportunities as organisations seek to adopt “ebusiness” methodologies in the search for competitive mileage. All organisations are experiencing the “ripple effect” of Internet-enabled customers, supply chains, and competitors. This

Qus:3 Write short notes on Difference between Consumer and Business Market and Buying Roles in Industrial Marketing.
Answer: Difference between Consumer and Business

Decision Variables

Organisational Marketing
Consumer Marketing

Set 2
Qus:1 What do you mean by Market Segmentation? What are the various requisites of effective market segmentation?
Answer: Under market segmentation strategy, the seller knows that the total market is made of many smaller homogeneous units, each of which has different wants and motivations. To meet these different demands, different products can be developed. The product managers can tailor-make products to suit the segments. This strategy attempts to penetrate a limited market in

Qus:2 Explain Brand? What are the various advantages of Branding?
Answer: Brand – The name linked to one or more items in the product line that is employed to recognise the source or character of item(s). Example: prudential help in recognising the source or character of an item of a product line.
A traditional definition of brand stands as a name, word, mark, symbol, device, or a

Qus:3 Explain the concept of E-Marketing or Online Marketing. Explain various types of Internet Advertising.
Answer: Internet revolution has developed as an alternate way of living. Online buying has become one of the alternative living patterns in the 21st century. People are showing increased interest in online marketing as it provides a real time, interactive, and personalised

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PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
II
SUBJECT CODE & NAME
MBA204– MANAGEMENT INFORMATION SYSTEMS
SET 1

Qus:1 What are the different challenges a manager face in managing Information systems?
Answer: Managing IS in organisations is a highly challenging and complex task. One reason for this complexity is that neither organisations nor the IS they use remain static over time – both change continuously, and it is the job of management to ensure that the systems remain useful


Qus:2 Explain the concepts of
a) Transaction Processing System
b) Management Information System
Answer: a) Transaction Processing System
A transaction is any activity of the organisation that generates information. For example, the activities related to buying a ticket from the Indian Railways generates many transactions, each of which produces

Qus:3 How Information system can be used to support Competitive strategy? Substantiate with suitable examples.
Answer: The promise of information systems is that they enable the competitive strategy of commercial fi rms. The competitive strategy of a commercial firm is its longterm competitive position, such as of being a low-cost player or a differentiator, which the fi rm adopts. A fi rm’s

Set 2

Qus:1 Explain the following concepts
a) Electronic Data Interchange (EDI)
b) Online Payment Technology
c) Mobile Commerce
Answer: a) Electronic Data Interchange (EDI)
Before the growth of the common standards for the Internet and the growthof Extranets, firms exchanged data electronically through private networks.
This

Qus:2 What is DSS? How it is different from MIS? How DSS helps in Decision making?
Answer: Decision support systems (DSS) are used extensively across organisations to assist managers with making decisions. DSS are different from management information systems as they are
Qus:3 Explain why privacy is important for individuals in the organizations? How workplace electronic monitoring is done in the organizations?
Answer: Information systems are used widely across organisations, and they enable data and information to be widely distributed for use. When the data pertains to individuals (relating to their work,

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DRIVE
SPRING 2018
PROGRAM
MBA
SEMESTER
II
SUBJECT CODE & NAME
MBA205 & OPERATIONS RESEARCH

SET-I
Q 1.Explain the process of Operation Research.
       Process of Operation Research   10
Answer-
Process of Operations Research
OR provides an integrated framework for making various business decisions. Therefore, it is of utmost importance for an organisation to have a clear understanding of this framework for solving various business problems. The integrated framework of OR


Q 2.Write short note on
a. Concept of Duality in Linear Programming problem.   2.5
b. North-West Corner Method in Transportation problem   2.5
c. Benefits of holding inventory    2.5
d. Economic Order Quantity (EOQ) model    2.5
Answer-
Duality in Linear Programming
Duality in Linear Programming Problems!
For every Linear programming Problem, there is a corresponding unique problem involving the same data and it also describes the original problem. The original problem is called primal programme and the corresponding unique problem is


Q 3. ABC Pvt. Ltd. is currently using a machine that was purchased for Rs 36,000. The resale value of the machine is Rs 12,000. Maintenance cost of machine is 3,000 Rs for first year and then increases by 500 Rs every year. Calculate total and average cost for 12 Years and find the best time to replace the machine.
Calculation of Total and Average cost   8
Replacement Year     2
Answer:
Machine cost is C= 36,000
SET-II


Q 1.
a. Define the meaning of assignment problem in operation Research.
b. In a manufacturing unit, time required by machineries to perform jobs is given in following matrix.

Work\Job
I
II
III
IV
V


A
15
12
20
18
22


B
18
20
17
22
27


C
20
18
17
19
18


D
25
22
18
30
25


E
24
22
28
25
30


How should the jobs be allocated to machinery to minimize the total man-hours?
A.
Description of assignment problem    4
Optimum allocation through Hungarian method  6
Answer-
a)
Description of assignment problem:
An assignment problem is a special type of transportation problem. In an assignment problem, the same number
Q 2.Define following criteria’s used for decision making under Uncertainty
a. Optimism (maximax or minimin) criterion 2
b. Pessimism (maximin or minimax) criterion 2
c. Equal probabilities (Laplace) criterion  2
d. Coefficient of optimism (Hurwicz) criterion  2
e. Regret (salvage) criterion   2

Answer-

Optimism (maximax or minimin) criterion: Here, the decision maker tries to achieve the largest possible profit (Maximax) or minimum possible cost (minimin). If the entries in the payoff matrix are the one which the decision maker wants as large as possible, for example, profits or sales revenue, he/she selects the alternative that represents the maximum of the


Q 3.
a. Explain the importance and utility of the replacement model in business organizations.
b. There are six jobs, each of which must go through two machines A and B in the order AB. The processing time of machines (in hours) is given in Table

Determine a sequence for the six jobs that will minimise the elapsed time. Also calculate the idle time for Machine A & Machine B.

Importance and utility of the replacement model  4
Optimal Sequence    2
Total Ellapsed Time    2
Idle time for Machine A    1
Idle time for Machine B     1
Answer:
a) Importance and utility of the replacement model:
In an organisation, replacement problems arise when fixed assets, such as machines, equipment, and other tools, need to be replaced due to reduced efficiency, failure or breakdown. Sometimes, replacement takes place when

b)


Job
1
2
3
4
5
6
Machine `M_1`
12
20
8
16
7
14
Machine `M_2`
9
12
7
14
13
8


1. The smallest processing time is 7 hour for job 3 on Machine-2. So job 3 will be processed last.
2. The next smallest processing time is 7 hour for job 5 on Machine-1. So job 5 will be processed first.
3. The next

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PROGRAM
Masters of Business Administration - MBA
SEMESTER
II
SUBJECT CODE & NAME
MBA206
Project Management

SET 1

Qus:1 Define Project Management Body of Knowledge (PMBOK). Detail nine knowledge areas of Project Management Body of Knowledge (PMBOK).
Project Management Body of Knowledge (PMBOK)       5
Nine knowledge areas of PMBOK                                      5
Answer: The Project Management Body of Knowledge (PMBOK) describes nine knowledge areas of the project management discipline. The in-depth understanding, application and attaining

Qus:2 Elaborate five project life cycle phases.
Five project life cycle phases                        10
Answer: The project life cycle (PLC) describes the start and the end of the project and the various stages in it. It begins with concept of idea, incubation, feasibility studies and further on


Qus:3 Define the determination of the Critical Path
Earliest Occurrence Time (EOT)     2
Latest Occurrence Time (LOT)       2
The slack for each event                   2
The critical and slack paths              2
The activity floats                              2
Answer: Calculate the Earliest Occurrence Time (EOT) for each event
After completion of all leading activities, an event occurs. In the network diagram shown in Figure 5.8, for example, event 4 occurs when activities (2-4) and (3-4) are completed. Clearly activity

SET 2
Qus:1 Illustrate strategies to control the project risk.
Risk avoidance                      2.5
Risk reduction                       2.5
Risk retention                        2.5
Risk transfer                          2.5
Answer: To make the most of the benefits of project risk management, we must integrate the project risk management activities into well planned project management plan and work

Qus:2 Detail the planning process of PMIS.
1. Identify the information needed                          2.5
2. Capture data                                                         2.5      
3. Process data into information and store it          2.5
4. Communicate information to stakeholders         2.5
Answer: Identify the information needed
Identification of the information that is needed is necessary for improving the decision making and the structure of the PMIS. Information requirements of project stakeholders include the recipients of information, the type of information that is needed, which includes format

Qus:3 What is Project Performance Evaluation? Elaborate types of project performance evaluation.
Project Performance Evaluation    
1. Process (or implementation) evaluation  2
2. Outcome evaluation                                  2
3. Impact evaluation                                      2
4. Cost-benefit and cost-effectiveness analyses       2
Answer: Performance evaluation is an important tool for the assessment of a system or service according to the measurements specified. We can define it as the systematic process of assessment of effectiveness against predetermined norms, standards, or expressed goals. In

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