Wednesday, 4 April 2018

smu MBA IVth HR old sem assignment Winter 2017 (April/may 2018 exam)


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DRIVE-Winter 2017
PROGRAM-MBADS (SEM 4/SEM 6)MBAFLEX/ MBAN2 (SEM 4)PGDHRMN (SEM 2)
SUBJECT CODE & NAME-MU0015 –Compensation and Benefits
CREDIT & MARKS-4 Credits, 60 marks

Q1.Discuss the contents of Job evaluation. Describe the process of Job evaluation.
(Explain the contents of Job Evaluation, Explain the process of Job Evaluation)
Answer.
Contents of Job Evaluation
Job content is evaluated based on work type, skills and knowledge required; value is evaluated based on each job's contribution to company goals. Three of the most commonly used methods of job evaluation, upon which other methods are based, can be

Q2.Suppose you are a HR Manager and you are asked to develop an effective Incentive Scheme for your organization. What are the pre-requisites you will consider while developing an Effective Incentive Scheme? Discuss the merits of Incentives.
(Explain the pre-requisites for an Effective Incentive Scheme, Explain the merits of Incentives)
Answer.
Pre-requisites for an Effective Incentive Scheme
These pre-requisites are as under:

·         The incentive scheme must be influenced by scientific work measurement like the standards set must be practical and inspiring. In addition, the employees must be provided with necessary resources to meet these


Q3.Discuss the types of managerial remuneration. Explain the elements of a managerial remuneration
(Explaining the types of managerial remuneration, explaining the elements of a managerial remuneration)
Answer.
Types of managerial remuneration
The term remuneration covers the following types of expenditure incurred by the company for its Director or his family –
·         Rent free accommodation;

Q4. Define Pay Structure. What are its objectives? Explain the major decisions involved in designing and setting competitive pay structures
(Definition of Pay Structure, Objectives of Pay Structure, Explain the major decisions involved in designing and setting competitive pay structure)
Answer:
Pay Structure
A pay/salary structure refers to the collection of salary grades, bands or levels, connection of related jobs within a series or hierarchy which helps the organisation in providing a framework for the implementation of various policies and

Q5.Explain the criteria’s considered for rewarding the employees for their good service
(Explanation of the criteria’s responsible for rewarding the employees)
Answer.
Criteria’s considered for rewarding the employees for their good service
The criteria for rewarding the employees for their good service in the firm are as follows:
1.      Analysing



Q6. Write a short note on the following:
A) Wage Policy Plan in India
B) Voluntary Retirement Scheme (VRS)
(Wage Policy Plan in India, Voluntary Retirement scheme)
Answer.
a)      Wage Policy Plan in India

Wages means all remuneration expressed in terms of money and includes remuneration payable under any award or settlement, overtime wages ,wages for holiday and any sum payable on termination of employment(bonus is not included. The wage policy in India is built around the following fundamental principles:
1.      Equal


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DRIVE Winter 2017
PROGRAMMBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)
SUBJECT CODE & NAME-MU0016 – Performance Management and Appraisal
CREDIT & MARKS-4 Credits, 60 marks

Q.1. Discuss the principles and dimensions of Performance Management (Explaining the principles of Performance Management, Explaining the dimensions of Performance Management) 5,5

ANS:

Principles of Performance Management

Every organisation has its own principles for performance management. Let us now discuss some key principles of performance management that are common to all organisations.

·         It translates corporate goals into individual, team, department and divisional goals.
·         It helps to clarify
·          
·          



Q2 What do you mean by feedback? Explain its Role, Types and Principles.
Explaining the meaning, role ,types and principles of feedback.
Answer:
Feedback is the provision of information to people on how they have performed in terms of results, events, critical incidents and significant behaviour during the period under review. Feedback is a useful tool for indicating whether things are going in the right direction and for redirecting effort. Your objective in giving feedback is to provide guidance by supplying



Q3 Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.
(Explain any three purpose of Performance Appraisal, Explain the Performance Appraisal Process) 3, 7
Answer.
Purpose of Performance Appraisal
Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organisational performance, and feed into business planning. Formal performance appraisals are generally conducted annually for all staff in the organisation. Each employee is appraised by his/her line manager. Performance appraisal is a method of evaluating the job performance of an employee. It is an ongoing process of obtaining,


Q.4. Discuss the skills that a line manager require for effective Performance Management. (Listing the skills, Explaining the skill) 1,9

ANS:

Skills that a line manager require for effective Performance Management

Whether you are managing a team or a process, this practical, line manager or supervisor training programme will give you grounding in the essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority. Employee performance includes: Planning work and setting expectations. Continually monitoring performance


Q5 Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance Management(PM)
(Definition of Ethics, Explaining the key factors to ensure Ethics in PM) 2, 8
Answer.
Ethics
The word 'ethics' comes from the Greek word 'ethikos'. It refers to one's moral character and the way in which society expects people to behave in accordance with accepted principles. Most philosophers conclude that ethical failure occurs because of lack of character or, in other words, virtuous people will live ethically. Therefore, we need to think about the desired virtues and


Q6 Write short notes on the following:
a)MBO
b)Behaviorally Anchored Rating Scales Method (BARS)
(Explaining the meaning and steps in MBO, Explaining the concept and process of BARS) 5,5
Answer.
a) MBO
This method involves setting particular calculable goals with each employee and then respectively discussing his/her progress towards these goals. The term MBO refers to an inclusive organisation-wide goal setting and appraisal programme that consists


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ASSIGNMENT
DRIVE                                               WInter 2017
PROGRAM                                       Master of Business Administration- MBA
SEMESTER                                      Semester 4
SUBJECT CODE & NAME           MU0017 – TALENT MANAGEMENT AND EMPLOYEE RETENTION
CREDIT & MARKS                                    4 Credits, 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Ques 1 What are competency characteristics? Describe some of them.
Ans A competency is a reliably measurable, relatively stable and enduring characteristic of a person, team or an organisation that causes and statistically predicts a criterion level of performance (

Ques 2  Define Talent Management. Discuss the Talent management Approaches.
Ans
Definition of Talent Management
Talent management is defined as a conscious and systematic approach taken up to attract, identify, develop and retain productive and engaged employees with aptitude and abilities to meet current and future organisational needs by fulfilling the business/operation critical roles. The

Q3. Briefly describe the different Talent Management Processes?
Description of Talent management processes
Answer:
Key Processes of Talent Management
Organisations are made up of people who in turn create value through proven business processes, innovation, customer service, and many other important activities.
In order to meet its


Ques 4 Explain the key Compensation principles. What do you mean by Total rewards?
Ans There are few key compensation principles. They are:
 Consider the unique characteristics and specific needs of
organisation: The unique characteristics and specific needs of the organisation need to be considered for the formulation of compensation plans. An understanding of compensation plans among


Ques 5 Explain the role of IT in Talent Management Systems.
Ans The globalization and advancement in information technology (IT), in which developing countries play a major role, has caused a “war for talent.” To meet challenging growth targets, service providers find that recruitment and retention are of key importance. For developing

Ques 6 Write short notes on:
a)Promoting ethics in workplace
b)Talent Review
Ansa) Promoting ethics in workplace- Ethics is study of values or principles relating to right or wrong behaviour, also known as morality. Ethics is very important for the sustenance of an organization. If the organization and its people practice ethics in their day to day business

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ASSIGNMENT

DRIVE                                                           Winter 2017
PROGRAM                                                   Master of Business Administration- MBA
SEMESTER                                                  Semester 4
SUBJECT CODE & NAME                       MU0018 – Change Management
CREDIT & MARKS                                                4 Credits, 60 marks
Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Ques 1 Describe Kotter’s Eight Step Change Model.
Ans Kotter has developed an eight step model for creating change in the organization. Each step acknowledges that there are key principles that are related with the responses of the people and their

Ques 2 What are OD interventions? How are they useful to the organizations?
Ans Organization development (OD) is the study of successful organizational change and performance. OD emerged from human relations studies in the 1930s, during which psychologists realized that organizational structures and processes influence worker behavior and motivation

Ques3 Discuss the reasons for employees’ resistance to change.
Ans Resistance to change can be in several forms, explicit, implicit, immediate or deferred/delayed. If it is explicit and immediate, the senior management should be prompt in taking steps to remedy the situation. Implicit resistance could cause loss of loyalty, reduced level of motivation, increase in errors and absenteeism, etc. Similarly, delayed resistance creates

Ques 4 What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness
Ans As a wider concept, organizational effectiveness as represented by several perspectives comprises an organization’s fit with its external environment, configuration of its internal subsystems for high performance, emphasis upon organizational learning and ability to satisfy

Ques5 What do you mean by Change Agent? Describe the characteristics of successful Change Agents.
Ans Change agents are people who usually have specialized training in organizational behaviour and can help guide and advice the change process. They strive to ‘alter human capability or organizational systems to achieve a higher degree of output or self actualization.’ Their objective is to make goals that stick. They have a clear vision as to how the process of change will begin and culminate, and the activities they will perform to enable people to do more, or find a new and better perspective on life. Change agents could be the

Ques 6 Write a brief note on the following:
a)Herzberg’s Motivation Theory
b)Kurt Lewin’s Model of Change
Ansa) Herzberg’s Motivation Theory
Herzberg explains that while the presence of these hygiene factors does not directly enhance employee motivation, the absence of any one of these will definitely hinder performance.In a nutshell, the behavioural approach says that studying the impact of individual behaviours and motivators in terms of enhancing performance and reducing resistance will help to understand the


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