Wednesday 4 April 2018

smu mba 3rd sem HR new assignment spring 2018 (july/aug 2018 exam)


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DRIVE-Spring 2018
PROGRAM-MBADS (SEM 3/SEM 5)MBAFLEX/ MBAN2 (SEM 3)PGDHRMN (SEM 1)
SUBJECT CODE & NAME HRM301 – MANPOWER PLANNING & RESOURCING
SET 1
Q1 What are the key human resource elements?
Answer. There are nine key HR elements that every human resource manager needs to practice or pay attention to when making decisions. They are:
I)                   Planning

Q2 What do you mean by Human Resource Accounting (HRA)? Discuss the objectives and advantages of HRA.
(Definition of Human Resource Accounting, Describing the objectives of HRA, Describing the major benefits of HRA)2, 4, 4
Answer.
Human Resource Accounting
HRA can be defined as the process of identifying, recording, measuring human resources and communicating related financial information associated with the human resource to the interested users. Thus HRA not only

Q3 What is Manpower Planning? Mention five essential elements/steps of manpower planning.
Answer. The labor planning function is a key part of the HR function. Labor planning function conducts an orientation program for the representatives of each department engaged in developing the labor demand forecast at the


SET 2
Q1 Discuss in details the Employee Exit Process
(Explaining the Employee Exit process in detail) 10
Answer.
Employee Exit process
Employee exit process ensures that all the documentation and processes are followed in a professional manner by organizations and businesses.

The employee who


Q2 What are the benefits of setting up a training academy?
Answer. Benefits of setting up a Training Academy By setting up an academy, an organization can get the following benefits:
Reduced Hiring Costs – As lesser number of employees is hired through consultants and more number of students is hired from the training academy, the hiring cost is reduced. In addition, the organization generates revenue on every

Q3 Write short notes on the following:
a)Competency Mapping
b)Succession Planning
Answer. Competency Mapping
Competency-based HR is considered the best HR. Competency development and mapping still remains an unexplored process in most organizations. Level 3 of People Capability Maturity Model focused on the competency framework

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DRIVE-Spring 2018

PROGRAM-MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT CODE & NAME HRM302 – Management and Organizational Development
SET 1
Q.1. Define Organizational Development (OD).What are the characteristics of OD? (Definition of Organizational Development, Explain the characteristics of OD) 2,8

ANS:

Organisational Development

In its widest sense, OD is a planned approach to improve employee and organisational effectiveness. This can be

Q2. As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?
(Explain any ten competencies required for OD professional) 10
Answer.
Competencies required for OD professional
To be effective, all OD practitioners must possess the following basic knowledge, skills and attitudes which are listed below:

1.      Intrapersonal skills: As OD is a highly, uncertain process which requires constant adjustment and innovation, OD practitioner must

Q3. Discuss the Ethical Dilemmas in practicing OD
(Explain the ethical dilemmas in practicing OD) 10
Answer.
Ethical Dilemmas in practicing OD
“Ethical dilemmas” are the results of behaviours and inappropriate actions or roles on the part of both change agents and client systems.

SET 2
Q.1.What is Performance Appraisal? What are the purposes and characteristics of Performance Appraisal? Describe the steps in Performance Appraisal System. (Definition of Performance Appraisal, Describing the purposes of Performance Appraisal, Describing the characteristics of Performance Appraisal, Explanation of the steps in Performance Appraisal System) 1,2,3,4

ANS:

Performance Appraisal

Performance appraisal refers to the analysing and evaluating the performance of the employees in fulfilling the duties, roles and responsibilities that have been assigned to them. It is therefore a systematic process of assessing the achievements that are

Q2. What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization
(Definition of a Learning organization, Describing the attributes, Explaining the five basic learning disciplines) 2,3,5
Answer.
Learning organization
The figure states that in the condition of antecedent, the OD practitioners and the client system have their own set of goals, values, needs, skills and abilities. These differences may or may not be pointed out in the entry and the contracting phase. So when OD professionals and client are not aware of their responsibilities then this may result in the role


Q3.
Write short notes :
a) Goal Setting
b) Managing Workforce Diversity
Explanation of Goal Setting
Explanation of Managing Workforce Diversity
Answer:
Goal setting:
Edwin Locke, an American psychologist and a pioneer in goal-setting theory explains that specific and difficult goals lead to higher performance than easy goals. It also suggests that feedback and commitment lead to higher performance and

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DRIVE- Spring 2018
PROGRAM-MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT CODE & NAME- HRM302 – Employee Relations Management
SET 1
Q1. Define Strategy. Describe the different strategy levels in an organization
(Definition of Strategy, Explain the different strategy levels in an organization) 2, 8
Answer.
Strategy
Johnson and Scholes define strategy as “The direction and scope of an organisation over the long-term; which achieves advantages for


Q2 Write down the elements & dimensions of Organizational Culture?

Answer Elements of organisational culture
Now that we have defined organisational culture, let us look into the elements that define organisational culture. They are as follows:
 The paradigm: It defines the mission and


Q3 Explain the reasons for grievances? List out the various points that was considered as precautions while Handling Grievances.

Answer There are a number of causes of employee grievances. Some of the reasons are as follows:
Economic: Issues related to wages like wage calculation, overtime, and bonus. Employees often feel that they earn less than what

SET 2

Q1 Discuss the Collective Bargaining Process and its issues
(Explaining the Collective Bargaining process, Explaining the Collective Bargaining issues)
Answer.

Collective Bargaining process
Having understood what collective bargaining is, let us now discuss the general process involved in collective bargaining and negotiation towards resolving employee issues. The process includes negotiations between an employer and a

Q2 What is a Trade Union and what are its activities? Explain the functions of Trade Unions.
(Meaning of Trade Union
Describing the activities of Trade Unions
Explaining the Functions of Trade Unions )
Answer.

Trade Union
A trade union or labour union is an administration of workforce grouped together to attain common goals such as enhanced operational circumstances.

Trade unions are

Q3  Write a brief note on the following:
a) Decision Making and its types
b)Disciplinary procedure

Answer

Decision Making
Let us first understand what decision making is. Decision making is a mental process which results in the selection of an option from many alternatives. Decision making is both a logical and emotional process. We will now
examine the different

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DRIVE Spring 2018
PROGRAM-MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT CODE & NAME- HRM304 –HR Audit
SET 1
Q1. Define Human Resource Planning (HRP).Discuss the objectives of Human Resource Planning.
(Meaning of Human Resource Planning., Explain the four main objectives of Human Resource Planning) 2, 8
Answer.
Meaning of Human Resource Planning
Human resource planning is the term used to describe how companies ensure that their staff comprises the “right person for doing the job”. It includes planning for staff retention, planning for candidate search, training and skills analysis and much more. It is the process of acquiring and utilising human resource in an organization. The main objective is

Q2. Suppose you have joined as an HR and you are asked to carry out the HR Audit process in your organization. What are the methods you will consider while implementing the HR Audit process?
(Explain the methods involved in the HR Audit process) 10
Answer.
Methods involved in the HR Audit process
Methods used in the HR Audit process are: Interviews

In order to ascertain what the top management thinks about the future plans and opportunities available for the company, the auditors conduct individual interviews with the members of the top management. The top management
can provide a

Q.3.What are the areas of HR Audit? Explain any four of them (Listing the areas of HR Audit., Explaining any four of them.) 1,9

ANS:

Areas of HR Audit

Various areas in which HR audit is performed are as follows:

·         Audit of HR planning
·         Audit of
·          

SET 2

Q.1 .What do you mean by HR Scorecard? Explain the steps undertaken to approach a Human Resource Scorecard. (Definition of HR Scorecard, Explaining the steps in HR Scorecard Approach) 2,8

ANS:

HR Scorecard

The various steps involved in conducting human resource (HR) audit including how to plan questions, collecting and analysing data and assessing the ability for change. HR scorecard which is an important tool for conducting a successful HR audit. It is used for measuring the contribution of human resource management practices for achieving organisational objectives. The purpose of

Q.2. Write a brief note on the effectiveness of Human Resource Development Audit as an intervention. (Explaining the Effectiveness of Human Resource Development Audit as an intervention) 10

ANS:

Effectiveness of Human Resource Development Audit as an Intervention

In any firm, along with the optimal utilisation of other resources, human resources should also be exploited to its maximum potential. Businesses which utilise their human resources in an effective way have better chances of success in the future. Sustainability and progress of business will depend on new competencies, methods, strategies and value creating processes. Every organisation has accepted that human resource is the most valuable asset of an organisation though its value is not mentioned in the balance sheet. Lack of information regarding human capital was seen as a serious handicap for decision making, both for the managers, investors (Srivastava 1979: 83) and for the human resource development process


Q3. What do you mean by Employee Orientation Programmes? List out some points of Good employee orientation programmes.
Definition of Employee Orientation Programmes
List of Good employee orientation programmes
ANSWER:

Definition of Employee Orientation Programmes: Employee orientation programmes are given to new employees at a place of business or work. It helps employees to speed up and learn the “ground rules” of the company. This often reduces start-up time,

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