Thursday 31 July 2014

bba102 smu bba summer 2014 I sem assignment

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DRIVE- Summer 2014
PROGRAM-Bachelor of Business Administration- BBA
SEMESTER-1
SUBJECT CODE & NAME-BBA102: ORGANIZATIONAL BEHAVIOUR
BK ID-B1498
CREDIT & MARKS-4 CREDITS & 60 MARKS

Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.
Q1. Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour.
(Definition of Organizational Behaviour, Importance of Organizational Behaviour) 2, 8
Answer.
Organizational Behaviour
Organizational Behavior (OB) is the study and application of knowledge about how people, individually and groups behave as individuals as well as in groups in the organizations. Its main purpose is to build better relationships by achieving individual objectives, group objectives, and organizational objectives

Q2. Explain the following:
a) Span of Control
b) Centralisation and Decentralisation
(Span of Control, Centralisation and Decentralisation) 5, 5
Answer.
a)      Span of Control
 It is the extent to which a superior is able to supervise maximum number of subordinates efficiently and effectively. This is also known as the span of management/supervision. Span of control refers to
Get fully solved assignment, plz drop a mail with your sub code
computeroperator4@gmail.com
Charges rs 125/subject and rs 700/semester only.
our website is www.smuassignment.in
if urgent then call us on 08791490301, 08273413412

Q3. Describe the personality traits influencing Organizational behaviour.
(Personality traits influencing Organisational Behaviour) 10 marks
Answer.
Personality Traits influencing Organizational Behaviour
The various personality traits that influence the behaviour of people in organizations are:
Locus of Control – locus of control is of two types: Internal locus of control and external locus of control. People with internal locus of control believe that what all happens in their life can be controlled by them and they are the masters of their destiny. Whereas, the people with external locus of control believe that

Q4. Define the term motivation. Explain Maslow’s need Hierarchy theory.
(Definition of motivation, Maslow’s hierarchy theory) 3, 7
Answer.
Definition of motivation
Motivation is the set of forces that causes people to behave in certain ways. We can say that
Performance = f( ability x motivation).
The term ‘motivation has its origin in the Latin word “mover” which means to “move”. Thus,

Q5. Explain the functions of communication. Mention some of the tips or techniques for effective communication.
(Functions of communication, Tips or techniques for effective communication) 5, 5
Answer.
Communication is one of the most important functions of management. It is not only important to all managers, but is equally important for all employees of the organization.

Q6. Write short notes on the following:
a) Organization Culture
b) Conflict management
(Organisational Culture, Conflict management) 5, 5
Answer.
a) Organization Culture
Organization culture is the set of shared values and norms that controls organizational member’s interactions with each other and with people outside the organization. It is referred to as the common perception held by the members towards their organization. Organization culture is a system where
Get fully solved assignment, plz drop a mail with your sub code
computeroperator4@gmail.com
Charges rs 125/subject and rs 700/semester only.
our website is www.smuassignment.in
if urgent then call us on 08791490301, 08273413412


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