Tuesday, 29 July 2014

mi0036 smu mba summer 2014 IIIrd sem assignment

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Master of Business Administration- MBA Semester 3
MI0036 –Business Intelligence Tools -4 Credits
(Book ID: B1219)
Assignment (60 marks)
Note: Answer all questions. Kindly note that answers for 10 marks questions should not exceed 400 words. Each question is followed by evaluation scheme.

Q1.a. Emergency Medical Association (EMA) is a group of 250 board- certified emergency physicians. They are responsible for effectively managing the emergency departments. List out what BI values and applications they should be implementing (listing and explaining the reason behind it- 5 marks)
Ans:

Business Intelligence(BI):. Business intelligence (BI) is a wide category of applications and technologies which gathers, stores, analysis, and provides access to data. It helps enterprise users to make better business decisions. BI applications involve the activities of decision support systems, query and reporting, online analytical processing (

b. Most of the credit card companies permit a consumer to get approval for specified amounts via mobile to ensure that the purchase is covered. This type of consumer support which retains a customer to the bank for a longer time is real time business intelligence. Define real time Business intelligence and the various steps involved in the process.(defining- 2 marks, list and explain the process- 3 marks)5marks
Ans:

Real Time Business Intelligence In this competitive world, with high consumer expectation, the decisions that are based on the most current data available will improve the customer relationships, increase income and maximise the operational efficiencies. Example: Finance department‟s data is moved from transaction systems to a “staging post” before it is analysed, but for a few, this can produce some problems when it comes to month-end reporting. Periodical entries may take some time to be moved from functioning to analytical data stores and that can make

Q2.Today businesses largely rely on the information available and can be communicated through various sources, both internally and externally with the help of internet. Explain the role of Business Intelligence in modern business. What are the three different types of decision that most business organisations take?(explanation-5 marks, different types of decision-5 marks)10 marks
Ans:
Role of Business Intelligence in Modern Business  Having discussed the dynamic roles of BI we will move on to the roles of BI in modern business. The business intelligence solutions should be contemplated carefully, and the system opted for it should prove to be consistent. Even if you add new data or new systems, or bring about major changes, business intelligence systems have to steer the company to success. Steering to accomplishment is done by integrating the new data with the existing business intelligence systems. It is one of the significant elements of
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Q.3. Data extraction is the act or the process of extracting data out of data sources for added data processing or data storage or data migration. This data can be extracted from the web. Explain the different techniques for data extraction. (Listing the various techniques, Explaining the four methods) 2,8
ANS:
Listing the various techniques
·         The Logical Extraction Methods
·         Physical Extraction Methods
·         Change Data Capture
·         Extracting data from the operational systems
Explaining the four methods

The extraction method has to be selected based on the source system and also on the business needs in the target

Q.4. Business Intelligence strategy summarizes the finest combination of procedures and technologies to meet the business intelligence strategies of an organization. a. List the main aspects of BI strategy. b. What are the steps to be followed to implement BI framework? (a. Listing at least 6 main aspects of BI strategy, b. Steps for Implementing BI framework) 3,7
ANS:

a)      BI Strategy and its main aspects

A BI strategy summarises the finest combination of procedures and technologies to meet the business intelligence strategies of an organisation. BI strategy has the capability to distribute reliable and appropriate information. BI strategy has been developed in such a way that it supports business performance administration using a combination of established and non- established processes and knowledge. The following are the main aspects of BI strategy:

Q.5. Write short note on: 2,3,2,3
a. Content Management System
 b. End User Segmentation
 c. Basic Reporting and querying
d. OLAP
ANS:

a)      Content Management System (CMS)

Management System is a set of procedures which can be used to manage work flow in a shared environment. The procedures can be manual or can be computer-based. These procedures are designed to:

·         Allow a large number of people to contribute and to share stored data.
·         Control the access to data which can be based on user roles. The user roles define the information what e

Q6.According to a recent IDC report, knowledge management is in a state of high growth, especially among the business and legal services industries. As the performance metrics of early adopters are documenting the substantial benefits of knowledge management, more organizations are recognizing the value of leveraging organizational knowledge. Define Knowledge Management. Explain the various characteristics of Knowledge management. What are knowledge assets?(definition- 2 marks, characteristics–6 marks, definition-1 mark, example-1 mark)10 marks
Ans: 

Knowledge Management :The management of the knowledge is performing an audit of the various assets of the intellect that is responsible for performing critical functions. It performs audit of the potential bottlenecks that is responsible for hindering the flow of knowledge to the point of use.
Thus, the management discipline that enhances the processing knowledge of the organisation is called as
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