Thursday, 3 March 2016

mu0018 smu mba winter 2015 (april/may 2016 exam) IVth sem assignment

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DRIVE-winter 2015
PROGRAM-MBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)
SUBJECT CODE & NAMEMU0018 – Change Management
BK ID-B1807
CREDIT & MARKS-4 Credits, 60 marks
Q.1. Describe Kotter’s Eight Step Change Model.
ANS:

Kotter’s Eight Step Change Model

In Leading Change, John Kotter (1996) describes the eight step process to create lasting transformations. He states, “Useful change tends to be associated with a multistep process that creates power and motivation sufficient to overwhelm all the sources of inertia” The Eight stage process can be explained as follows:

Q2. Explain the various steps at which control takes place in a Change Management Process
(Explaining the steps at which control takes place with regard to Change Management)
Answer.
Steps at which control takes place with regard to Change Management
In the change management process, controlling takes place at various steps, which are as follows:

Step l: Preparation for change
As a first step, in the preparation stage, the change manager has to focus on the following aspects
a)      The required change has to be identified
b)      Determination of the major


Q3.What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness
(Definition of Organizational Effectiveness, Explain the approaches to achieve Organizational effectiveness)
Answer.
Organizational Effectiveness
Organizational effectiveness is the concept of how effective an organization is in achieving the outcomes the organization intends to produce. The idea of organizational effectiveness is especially important for non-profit organizations as most


Q4. Define organizational Culture. Describe briefly about the types of organizational Culture
(Definition of Culture, Explaining the various types of organizational culture) 2, 8
Answer.
Culture
The word ‘culture’ has been derived metaphorically from the idea of ‘cultivation’, the process of tilling and developing land. When we talk about culture, we are typically referring to the pattern of development reflected in a society’s system of knowledge,

Q.5. Explain the Behavioural Approach to Individual Change. (Explanation of the Behavioural Approach) 10

ANS: 

The Behavioural Approach to Individual Change

The behavioural approach: This mainly concentrates on the diagnosing of the surface level cultures that is the behaviours of the individuals which is responsible for managing the relationships in the organisation. This is highly important for implementing the new strategies. This will compare whether the behaviours are suitable for implementing the new


Q6. Write a brief note on the following:
a)Kurt Lewin’s Model of change
b)Burke-Litwin Model of organizational performance and change
(Explaining the concept of Kurt Lewin’s model, Explaining the concept of Burke-Litwin model) 5, 5
Answer.
a)Kurt Lewin’s Model of change
In order to ensure that change is permanent, Kurt Lewin described the three phases of the change process which can enable the organization to move from the current state to the desired state—Unfreezing, Changing, and Refreezing. The diagrammatic representation of the process based



Get fully solved assignment. Buy online from website
online store
or
plz drop a mail with your sub code
we will revert you within 2-3 hour or immediate
Charges rs 125/subject and rs 700/semester only.
if urgent then call us on 08791490301, 08273413412


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