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winter 2015
Program
MBADS (SEM 4/SEM 6)
MBAFLEX/ MBA (SEM
4)
PGDTQMN (SEM 2)
Subject code &
name - QM0025- Quality Standards and Models
Book ID - B1932
Credit and Max.
Marks - 4 credits; 60 marks
Q1. What is meant
by “Environmental management”? What are the key environmental issues faced by
the world? 10
Answer:
Environmental Management: The earth nurtures multiple forms
of life and sustains various human activities. However, of late, due to
a growth in population and excessive exploitation of natural resources,
there is a great threat to the co-existence of diverse creatures and the
sustainable development of human beings
Q2. How does ISO
18001 standard help the organisations? Describe the contents of OHSAS 18001:
2007. 10
Answer:
Contents of OHSAS 18001:2007: Due to increased awareness,
customers now demand for products of an organisation that is certified
according to the OHSMS standard. In response to this customer demand,
the OHSAS 18001 has been developed. The objective of OHSAS 18001 is to
support and promote efficient
Q3. What is ISO/
TS16949? Explain ‘production part approval process’ in detail. 10
Answer:
ISO/TS 16949: “ISO/TS 16949: 2009, in combination with ISO 9001: 2008, defines the
QMS requirements for the design
and development, production, and relevance, installation, and service of automotive-related products.”
ISO
ISO/TS 16949: 2009 is applicable
to those sites of the organisation where the manufacturing of customer-specified
parts (
Q4. Write short
notes on the following: 5, 5
(a) IT Service
Management
(b) Information
Security Management
Answer:
(a) IT Service Management: Businesses in today’s
highly competitive world continue to face fundamental issues pertaining
to the value of, sustainability of, and satisfaction with IT.
While the IT sector
has seen tremendous growth in the past, and the growth potential in the future
is also promising, IT
Q5.
What is CMMI? Explain in brief the
process areas of CMMI. 10
Answer: CMMI: CMMI, which is a successor of the
(Capability Maturity Model) CMM, is basically a process improvement
Q6. What is People Capability Maturity
Model (PCMM)? Explain the maturity levels of PCMM. 10
Answer: PCMM: Organisations, today, operate in
a market where intense competition exists, not just for products and
services but also for the talent or the people. All of us are aware of
the fact that success in the talent market has a huge significance over
success in business. As the economy becomes more knowledge-focused,
Get fully solved assignment. Buy online from website
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