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DRIVE
FALL 2016
PROGRAM
MBA
SEMESTER
III
SUBJECT CODE & NAME
MA0039 &
RETAIL BANKING
Garnishee Order
Differentiate with an IT Order
Answer: Garnishee Order
A garnishee order is an order issued by the court in favour of judgment creditor
attaching the funds of judgment debtor lying with the third party. Here three
parties are involved, they are:
·
Judgment creditor
·
Judgment
·
2 Write a note on collection of trade bills.
Illustrate a popular
third party product offered through the banking channel.
Collection of trade bills
A popular third party product offered through the banking channel
Answer: Collection of Trade Bills
Banks help in commercial transactions by helping parties involved in trade
to settle their dues. The traders (both seller and buyer) believe that the
receipt and payment of money for the goods is assured
3 “Handling of
negotiable instruments are important activities of commercial banks”. Elucidate
the statement.
“Handling of negotiable instruments is an important activity of
commercial banks”. Elucidate the statement.
Answer: Negotiable instruments are principal instruments
for making payments and discharging business obligations. These are
transferable documents and regulated through laws contained in the Negotiable
Instrument Act, 1881.According to Section 13 of Negotiable Instrument Act (NI
Act), a “
4“Settlement of
claims needs expertise and acumen” Explain giving illustrations.
“Settlement of claims needs expertise and acumen” Explain giving
illustrations.
Answer: As the volume of
business increases, correspondingly the claims against banks also increase. The
claim may relate to wrong entry in the passbook, claim by the nominee on the
death of depositor, claim against wrongful dishonour of cheque by the bank,
claim against forgery committed in customer’s account. Claim against banks is a
never ending process and banks need to handle them tactfully to redress
customer’s grievances amicably. The officer in charge of the department duly
5 Write a case study
on phishing in a commercial bank.
Case study on instance of phishing in a commercial bank
Answer: Case Study: ICICI Bank Phishing
Did you know that e-mails, long considered the most convenient form of communication,
can actually spring some nasty surprises for you? Recently, a few ICICI Bank
customers in Mumbai, to their utter dismay, discovered that e-mails can be
extremely hazardous, if not to their health, at least to
6 Explain the five
principles of lending.
The five principles of lending
Answer: Commercial banks lend deposits collected from
public. To avoid risks and to ensure safety of these funds, banks are required
to adhere to the principles of lending. There are basically five principles of
lending which are considered as significant. They are safety, liquidity,
profitability, purpose and
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