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DRIVE
Fall 2014
PROGRAM
MBA/MBAHCSN3
- Sem 4, PGDHSMN - Sem 2
SUBJECT
CODE & NAME
MH0057
– Management of Healthcare Human Resources
BOOK
ID
B1321
CREDIT
& MARKS
4
Credits, 60 marks
Q.1.
Define manpower planning. Explain the steps in manpower planning. (Definition,
Explanation of steps) 2,8
ANS:
Definition: According to Beach, “Manpower planning is the process of
determining and assuring
that the organisation will have an adequate number of qualified personnel, available at the proper times,
performing jobs which meet the needs of enterprise and which provide satisfaction for the individuals
involved”. Manpower
planning ensures having the right personnel at a right place, at the
right time to do the right job for achieving the goals of healthcare organisation.
It begins with analysing the future
Q.2.
Define training. Explain the various steps involved in the training cycle. (Definition,
Explanation) 1, 9
ANS:
Definition: Training is an
organised process for developing skills, knowledge and abilities to
perform a job. Training fills the gap between the job requirement and
the employees’ present specification. Training can be defined as the
systematic procedure in healthcare organisations in order to develop
behaviour, skills and abilities of the employees without considering
their functional levels. For
Q.3.
Discuss the importance of HRM in healthcare organisations. (Explanation of HRM
in general, Importance of HRM for the employees, society and the organisation,
Strategic role of HRM in healthcare) 2, 4, 4
ANS:
Explanation
of HRM in general: Human Resource
Management (HRM) is the function within an organisation that focuses on
recruitment of, management of, and providing direction for the people who work
in the organisation. The key functions of HR are:
Q.4.
Explain the impact of government on reward management. (What is reward
management, Impact of government on reward management) 2, 8
ANS:
Reward Management: Reward programme is
basically divided into two types, they are as shown below:
·
Intrinsic
rewards
·
Extrinsic
rewards
Q.5.
Explain the importance of human relations in healthcare services. (Brief
overview of human relations in healthcare services, Explanation of importance
of human relations in healthcare services) 2,8
ANS:
Human Relations in
Healthcare Services: Human
Resource Management (HRM) is a managing body designed in an organisation to ensure
that the employees put forward their best talent in order to accomplish the
organisation target, efficiently and effectively.
Q.6. A healthcare
organization opens a new cafeteria. Consider that you are the HR manager of the
healthcare organization and you are given the task of recruiting the staff for
managing, cooking food, cleaning the cafeteria and so on. Explain the various methods
of recruitment you would follow in selecting the right candidate for the job.
(Listing the various processes in recruitment, Explanation of various
processes) 3,7
ANS:
Listing
the various processes in recruitment: The recruitment process begins with
the human resource department receiving the recruitment requirements from the
department head. Figure illustrates the process of recruitment in healthcare
services.
Get fully solved assignment, plz drop a mail with
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