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DRIVE-Fall
2014
PROGRAM-MBADS
(SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)
SUBJECT
CODE & NAME-MU0012 – Employee Relations Management
BK ID-B1734
CREDIT
& MARKS-4 Credits, 60 marks
Q1. Define
Strategy. Describe the different strategy levels in an organization
(Definition
of Strategy, Explain the different strategy levels in an organization) 2, 8
Answer.
Strategy
Johnson and Scholes
define strategy as “The direction and scope of an organisation over the
long-term; which achieves advantages for the organisation through its
configuration of resources within a changing environment, to meet the needs of
markets and to fulfil stakeholders’ expectations.”
Q2. What
do you mean by Human Resource Information System (HRIS)? Describe the various
modules of HRIS. Discuss some of the HRIS software.
(Definition
of HRIS, Explain any five modules of HRIS, Describe any three examples of HRIS
software) 2,5,3
Answer.
Human
Resource Information Systems
They are online applications
which enable organisations to store, track and manipulate data according to the
needs of the HR, payroll and accounts, and other operations within an
organisation. Such employee relationship management tools establish a
centralised approach to managing employees distributed across the globe.
Information on employee management, career growth, performance management,
etc., are easier to track and, in turn, help in managing international employees.
Organisational communication systems enable employees to be connected at
anytime of the day, anywhere in the world.
Five
modules of HRIS
Q3. As an HR of a Company, you are
asked to focus on the causes of Grievance and the Grievance handling procedure.
What according to you are the reasons of Grievance? Explain the pre-requisites
you will consider while addressing Grievance handling procedure
(Explain the causes of Grievance, Describe
the essential pre-requisites of a Grievance Handling procedure )
Answer.
Causes of Grievance
Grievance may be
defined as a complaint or resentment against any unjust or unfair act.
Grievance is any issue associated with an organisation or its management such
as employee discrimination or harassment by managers. There are a number of
causes of employee grievances. Some of the reasons are as follows:
Q4 Discuss the Collective
Bargaining Process and its issues
(Explaining the Collective
Bargaining process, Explaining the Collective Bargaining issues )
Answer.
Collective Bargaining
process
Having understood what collective bargaining is, let us now
discuss the general process involved in collective bargaining and negotiation
towards resolving employee issues. The process includes negotiations between an
employer and a group of employees to determine the conditions of the
employment. The result of the collective bargaining process is called the
Collective Bargaining Agreement (CBA). It is a type of negotiation that issued
by the employees to work with their employers. This final contract is called
the CBA. Figure illustrates the various steps of the collective bargaining
process. The process comprises of the following steps:
Q5
What is a Trade Union and what are its activities? Explain the functions of
Trade Unions.
(Meaning
of Trade Union
Describing
the activities of Trade Unions
Explaining
the Functions of Trade Unions )
Answer.
Trade
Union
A trade union or
labour union is an administration of workforce grouped together to attain
common goals such as enhanced operational circumstances.
Trade unions are
created with the key goal of protecting the rights of the labour force. The
Indian labour market consists of three sectors:
Q6. Write
a brief note on the following:
a) Trait
theory
b)ERG
theory
(Meaning
and concept of Trait theory, Meaning and concept of ERG theory)5,5
Answer.
a)
Trait theory
This theory uses
traits (characteristics) to distinguish between
leaders and non-leaders. The traits associated with leadership according to
this theory. The traits that indicate strong leadership are as follows:
Intelligence: This refers to the
mental ability of a person and is only a moderate predictor of leadership. The
Intelligence Quotient (IQ) of a person can be used as a qualifier for high
management jobs, but once the high position is attained, an effective leader
also displays good levels of Emotional Intelligence (EI). EI helps a leader to empathise
with the emotions of others. Many people feel that Carly Fiorina, the ousted leader
of Hewlett-Packard, had a high IQ, but a low empathy for the people around her
and ignored the human aspects of her decisions.
Get fully solved assignment, plz drop a mail with
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Charges rs 125/subject and rs 700/semester only.
if urgent
then call us on 08791490301, 08273413412
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