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DRIVE-
Fall 2014
PROGRAM-
MBA (Sem 3), MBADS (Sem 3 / Sem 5), PGDHSMN (Sem 1)
SUBJECT
CODE & NAME- MH0052 – Hospital Organization, Operations and Planning
BOOK
ID- B1213
CREDIT
& MARKS-4 Credits, 60 marks
Q1. Classify hospitals and explain
the various functions of hospitals.
(Classification of hospitals, Explanation
of various functions of hospitals)_6,4
Ans.
Classification of
hospital
There are different classifications
of a hospital, based on objectives; size of hospital; system of medicine
followed; level of care provided; nature of ownership and revenue generation.
1. Based on objectives the
hospital may be classified as:
– General hospital
– Specialty hospital
– Teaching and research
Q.2: Define medical record. Describe the policies
and procedures adopted in the medical records department.
Definition
Listing the various policies and
procedures
Explanation of various policies and
procedures of the MRD
ANS:
Definition:
A „medical record‟ is defined as
a systematic documentation of patient personal/social data along with history
of his/her ailments, clinical findings, investigations, diagnosis, treatment
given, follow-up and final out
Q.3: Discuss the essential principles for managing
hospital materials.
Listing the 7 essential principles
Explanation of 7 essential
principles
ANS:
Listing the 7 essential
principles:
The seven underlying principles
are Quantity, Price, Source, Delivery Methods, People and the most important
one is Quality.
1.
Quantity
2.
Price
3.
Source
4.
De
Q.4: Discuss in brief the planning, design and
staffing of a billing department in a hospital.
Brief outline of billing department
Explanation of planning billing
department
Explanation of designing billing
department
Explanation of staffing billing
department
ANS:
Brief outline of
billing department:
The Central billing department
plays an important role, as liaison office between the management and the
patients, in addition to its prime duty of billing. The immense patience, human
relations and hospitality is the need of the hour to alleviate the problems
Q5. Discuss the objectives and
principles of hospital planning.
(Explanation of objectives, Explanation
of principles)5,5
Ans.
Objective
The main objectives of hospital
planning are:
1. To
provide more hospital-beds for the community.
2. Modern day hospitals
Q6. Imagine that you are appointed
as a consultant for setting up pharmacy in a tertiary care teaching hospital.
What are the planning considerations you have to keep in your mind before
executing the task?
(Importance of pharmacy in a
hospital, Planning considerations)2,8
Ans.
The organizational structure in a
tertiary care teaching hospital is given in the fig
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